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Flavia Mwavali

Flavia Mwavali

IT Support/ Customer care/ Front Desk

Customer Service / Support

Nairobi, Nairobi Area

Social

About Flavia Mwavali:

I am a motivated IT support technician who seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment.

Experience

Good analytical and troubleshooting abilities
 Sales and Marketing
 Database Maintenance
 System Administration
 Good understanding of installations and updates
 Technological proficiency.
 File Transfer Services
 Interpersonal communication.
 LAN/WAN development, basic electronics,
 MS-DOS 6.22, Windows 3.11/ 9X/ XP, Vista, UNIX
 Knowledge of viruses, application glitches,
 Good troubleshooting and repair of computers
 Software management.
 Project management
 MS Office (Word, Excel, Outlook, PowerPoint
 User Training Expertise
 Data Processing
 Technical Documentation

Education

Nursery School Jan 2003 - Nov 2005
Bhagini Samaj Nursery School, Kisumu
Completed my Kindergarten studies
 

Primary School Jan 2006 - Nov 2013
Bhayanai Primary School, Kisumu
Examination: Kenya Certificate for Primary School (KCPE)
 

Secondary School Jan 2014 - Nov 2017
Friends School Kaimosi Girls, Kisumu
Examination: Kenya Certificate for Secondary School (KCSE)
 

University May 2018 - Dec 2019
KCA University, Kisumu
Diploma In Information Technology.
 

University Jan 2021 - Apr 2021
Institute of Advanced Technology, Kisumu CCNA CISCO
 

University Jan 2021 - Apr 2023
KCA University, Kisumu
Bachelors of Science in Information Technology

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