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Embakasi
Nicholas Mukholi

Nicholas Mukholi

IT Support Services and System Administrator

Technology / Internet

Embakasi, Nairobi Area

Social


About Nicholas Mukholi:

Highly trained and experienced Information Systems professional with proven experience in putting expertise to the practice, having very nice and honest communication skills to interact both with clients and the company staff in general.
I'm passionate about learning new trends in technology currently focusing on cloud and cybersecurity. I take each challenge as a new opportunity to learn. I have a demonstrated history of working in the food & beverages industry where I acquired skills in Customer Support, ERP Implementations, IT Audit, and User Documentation. In these organizations and establishments, I developed and sharpened my people skills and knowledge to adapt to different situations and industries with all their diversity both culture and people.
Mantra: In life, there are no limits to what you can do, you only go as far as you are willing to push yourself.
PS:// Don't get so caught up on Policies and Procedures that you miss the Human element :-)

Experience

Experience includes among others the following:

·         Assisted in the installation and configuration of computer hardware and software.

·         Conducted routine preventive maintenance on computer equipment including PCs, Printers, and other devices.

·         Troubleshot and resolved hardware and software issues.

·         Assisted in the improvement of the IT infrastructure and processes.

Skills:

·         Knowledge of IT concepts, practices, and procedures.

·         Strong organizational, communication, analytical, and problem-solving skills.

·         Positive and self-motivated individual.

·         Team player with good interpersonal skills.

·         Person of integrity.

My References are included in my resume which I have attached as well.

I am excited about the opportunity to contribute my technical skills and knowledge to the IT team of your organization. I am confident that my qualifications and experience make me a suitable candidate for this position.

Education


Certification (Axelos): ITIL V4 Foundation
Pink Elephant Institution - South Africa
2020-08 -
2021-08
Cisco CCNA Certification
Institute of Advanced Technology - Nakuru, 31
2015-08 -
2015-08
Bachelor of Science: Information
Technology
Kabarak University
2010-09 -
2013-12
Certificate
Kabarak University - Nakuru, 31
2009-09 -
2009-12
High School Diploma
Kimilili Boys High School - Bungoma, 03

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