About Naomi Irungu:
A self-driven and result-oriented professional with 2 years of experience in customer service, record keeping, office administration, scheduling and document management. Possesses a deep understanding of human behavior with an ability to anticipate client needs, identify areas of improvement, develop creative solutions and implement strategies that enhance customer satisfaction.
Experience
A self-driven and result-oriented professional with 2 years of experience in customer service, record keeping, office administration, scheduling and document management. Possesses a deep understanding of human behavior with an ability to anticipate client needs, identify areas of improvement, develop creative solutions and implement strategies that enhance customer satisfaction. Adept at managing difficult situations with tact and diplomacy thus maintaining a positive customer experience.
Education
I hold a Degree in Bachelor of Arts in Psychology from The United States International University- Africa
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The customer service representative is responsible for client communication and responding to clients in a timely manner. They provide complete and accurate information and work as part of a hybrid team handling customer interactions via emails and calls. · Manage day-to-day comm ...
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