Moreen Nyaga

IT Specialist | Virtual Assistant

Technology / Internet

Chuka

Services provided

I am a versatile professional, blending IT expertise and virtual assistance. With a strong background in Information Technology, I bring technical prowess, ensuring smooth operations and problem-solving in the digital realm. As a dedicated Virtual Assistant, I am committed to enhancing productivity and efficiency, offering administrative support, and helping clients navigate the complexities of the online landscape. With a passion for technology and a knack for organization, I am here to streamline tasks, manage digital workflows, and bridge the gap between IT solutions and administrative excellence.

Virtual assistant

Digital marketing

Network management

Technical support

It specialist

Data entry

Approximate rate: USD$ 30 per hour

Experience

2022 Feb- 2023 May
IT ASSISTANT, RAFODE LIMITED,
KISUMU
● Network and Security Management.
● System development and data
storage.
● Monitoring and providing user-level
technical support for the end user,
computer, and printers.
● Providing user-level training on the
daily application used.
● Communicated company policies
empathically and patiently to
provide excellent customer service.
● User management and network
management
● Social media management. Digital
marketing and website updates.
● Data entry and data analysis
2021 Jan- 2021 Dec
Intern, Kenya Revenue Authority, EMBU
● Update and installation of software
● Maintenance of servers and routers
● Troubleshoot network and computer-related
issues.
● Local Area Network (LAN) cabling.
● Problem management in challenges encountered
by the use of ICT assets and tools
● Knowledge management, Asset, and Network
management
● User support in applications used in day-to-day
activities

Education

RONGO UNIVERSITY
BSc. Information Science (Information
Technology option)
2016 – 2020
TRAINING
Introduction to Cybersecurity, Cisco
Networking Academy 2022
AWS re/Start, Azubi Africa 2022
Jobberman Soft-Skills Training 2022
Computer packages 2015