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Chuka
Moreen Nyaga

Moreen Nyaga

IT Specialist | Virtual Assistant

Services provided: Admin - Data Entry & Transcription Services , Adobe Illustrator , Support - Virtual Assistant Services , Virtual Assistants , Email, Phone & Chat Support , Customer Support Representatives , Customer Service Representatives , Cybersecurity & Data Protection Services , Emailing , virtual assistant , Spreadsheets & Data Manipulation , Virtual Assistance , Data Entry , Personal / Virtual Assistance

Technology / Internet

Chuka
(0)
$30 / hour
Approximate rate

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About Moreen Nyaga:

I am a versatile professional, blending IT expertise and virtual assistance. With a strong background in Information Technology, I bring technical prowess, ensuring smooth operations and problem-solving in the digital realm. As a dedicated Virtual Assistant, I am committed to enhancing productivity and efficiency, offering administrative support, and helping clients navigate the complexities of the online landscape. With a passion for technology and a knack for organization, I am here to streamline tasks, manage digital workflows, and bridge the gap between IT solutions and administrative excellence.

 

Experience

2022 Feb- 2023 May
IT ASSISTANT, RAFODE LIMITED,
KISUMU
● Network and Security Management.
● System development and data
storage.
● Monitoring and providing user-level
technical support for the end user,
computer, and printers.
● Providing user-level training on the
daily application used.
● Communicated company policies
empathically and patiently to
provide excellent customer service.
● User management and network
management
● Social media management. Digital
marketing and website updates.
● Data entry and data analysis
2021 Jan- 2021 Dec
Intern, Kenya Revenue Authority, EMBU
● Update and installation of software
● Maintenance of servers and routers
● Troubleshoot network and computer-related
issues.
● Local Area Network (LAN) cabling.
● Problem management in challenges encountered
by the use of ICT assets and tools
● Knowledge management, Asset, and Network
management
● User support in applications used in day-to-day
activities
 

Education

RONGO UNIVERSITY
BSc. Information Science (Information
Technology option)
2016 – 2020
TRAINING
Introduction to Cybersecurity, Cisco
Networking Academy 2022
AWS re/Start, Azubi Africa 2022
Jobberman Soft-Skills Training 2022
Computer packages 2015

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