Monique Oraro

I have several years of experience in communications and customer experience, where I specialize in managing client interactions, resolving issues efficiently, and ensuring positive engagement across digital platforms. My background includes handling customer inquiries, coordinating support processes, and using CRM tools to track and improve service delivery. I am skilled at clear written and verbal communication, building trust with diverse audiences, and collaborating with cross-functional teams to enhance customer satisfaction. Working remotely has strengthened my ability to stay organized, self-motivated, and responsive in fast-paced environments.

I hold a Bachelor’s degree in Public Relations and Communication, where I gained a strong foundation in strategic communication, media relations, and customer engagement. My studies equipped me with skills in writing, public speaking, and digital communication, as well as the ability to manage brand reputation and foster positive stakeholder relationships. This background directly supports my ability to deliver clear, empathetic, and effective communication in customer experience roles.