Services offered
A Creative Technical Support Representativ e And IT Professional with entry lev el experience in ov erseeing the planning, execution, and completion of major IT projects, coordinating resources, setting project objectiv es, and managing timelines as well as budgets set aside for projects. Adept in ensuring project deliv erables meet the specified requirements, prov iding adv ice and guidance to organizations, regarding their technology infrastructure and strategies. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction
Experience
A Creative Technical Support Representative e And IT Professional with entry lev el experience in overseeing the planning, execution, and completion of major IT projects, coordinating resources, setting project objectives, and managing timelines as well as budgets set aside for projects. Adept in ensuring project deliv erables meet the specified requirements, prov iding adv ice and guidance to organizations, regarding their technology infrastructure and strategies. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction
Education
Bachelor of Science in Information Technology Multimedia University, Nairobi (Kenya) Graduated with a Second Class Upper Division.
Jan 2022 – March 2022 Coursera Junior IT support Coursework in Technical Support Bits and Bytes IT Security Operating System and You System Admin and IT
March 2018 –Sept 2019-Diploma in Project Planning-University of Nairobi, Kitale(Kenya) Graduated with a Distinction.
Jan 2018 –Feb 2018- Certificate in Computer Packages Equip College, Kitale Branch
2014 – 2017- Kenya Certificate of Secondary Education St. Brigid's Girls High School, Kiminini.
Professionals in the same Technology / Internet sector as Michelle Juma
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Michelle
Michelle Juma
Communications & Marketing Trainee
Marketing / Advertising / Public Relations
Jobs near Nairobi, Nairobi Area
-
Sales And Marketing Specialist
1 day ago
OFFISMATT DECORA LIMITED NairobiWe are seeking a dedicated Sales and Marketing Specialist to join our team in Nairobi County, Kenya. · Executing sales strategies · Building and maintaining client relationships · ...
-
compliance and standards specialist
8 hours ago
Q-Sourcing NairobiWe are looking for a competent, skilled, · b experienced Compliance and Standards Specialist to work in Nairobi---- · ...
-
Cooperative Governance
3 weeks ago
Kiprod Risk NairobiWe are undertaking preliminary market sounding for a county-level programme focused on strengthening cooperative governance and institutional performance. · ,,Cooperative board governance assessments and reforms · ,Board and senior management advisory engagements · ,Review and st ...