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Micheal Ouma

Micheal Ouma

Customer support with over 13,440 working hours

Customer Service / Support

Nairobi, Nairobi Area

Social

1 Followers

Services offered

Michael Ouma is a 31-year-old ambitious young man with over 7 years of customer service experience. I am also a good writer, and so keen on social media marketing, and podcasting.

I've served in busy working environments dealing with securities i.e., stocks and fixed-income assets class. My duties were majorly advising clients on the products in the stock market, account opening and mainitaing, dealing with succession cases, trading in the automated trading system.

Am also passionate about environmental conservation having participated in various activities such as tree planting, cleaning of rivers, and advocating for change.

Podcasting
Capital markets consultant
Customer service
Social media marketing
Approximate rate: KSh 1,000 per hour

Experience

At Francis Drummond and Company Limited, I dealt with the following.

  1. Advising clients on the products in the stock market.
  2. I was in charge of the operations section of the customer service department.
  3. I was in charge of training interns and attaches roles dealing with succession cases and immobilization.
  4. I managed to reduce the turnaround time in document preparation, and closing cases.

Education

  1.  Certificate course in Automated Trading System under the Nairobi Securities exchange.
  2. Certificate in CDS accounts Management under the Central Depository and Settlement Corporation.
  3. Certificate course In Business Management under the Kenya Institute Of Management.

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