About Michael Obala:
As someone who has worn multiple hats within the transportation industry, I bring a unique blend of experience and skills to the table. From coordinating complex logistics as a dispatch coordinator to supervising teams and eventually getting hands-on experience as a driver, I've gained a comprehensive understanding of the industry from various perspectives. My transition to a part-time customer service role reflects my commitment to delivering exceptional service and my adaptability to new challenges. I thrive on connecting with people and solving problems efficiently, making me an asset to any customer service team.
Experience
Versatile transportation professional with experience in dispatch coordination, supervision, and driving. Proven ability to manage logistics efficiently while ensuring exceptional customer service. Transitioning to a part-time customer service role to apply comprehensive industry knowledge and problem-solving skills.
Education
Diploma in Hotel and Restaurant Management: Equipped with comprehensive knowledge of hospitality operations, including customer service, food and beverage management, and event coordination. Hands-on experience in managing various aspects of hotel and restaurant operations, ensuring exceptional guest experiences and operational efficiency.
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