mary lindah

Become a contributing member of an organization dedicated to innovative financial solutions and ethical practices that improve the daily lives of citizens across Kenya.
Meaningful engagement with an organization that utilizes and grows my skills and knowledge in proven financial services, sound business practices, and credit management.
Opportunity to be part of a team where dedication, honesty, integrity and hard work are valued.

Credit Controller/Relationship executive, Securex Agencies (K) Ltd, Nairobi, Kenya November 2018-Current   
Credit team leader, G4s Ltd, Kenya, Nairobi, Kenya March 2017- November 2018 Credit Team leader credit, Metropol Corporation, Ltd., Nairobi, Kenya June 2015 - March 2017
Manage the assigned portfolio of customer accounts and ensure timely resolutions of customer queries and complaints, and meet daily risk management goals for high profile clients
Liaise with receipting accountant to ensure timely recording of collections
•       Involve the CRM team in collection of overdue payments, providing them with appropriate information.
•       Handle client complaints as well as negotiating settlement terms for balances which are overdue. 
•       Conduct reconciliation of customer accounts
•       In liaison with legal, consider recommending the listing of bad debtors to credit reference bureau or debt

Validate sales revenue, manage invoicing within established deadlines, auditing invoices and performing end-of-month reconciliation with the MRR.
•       Ensure that billing instructions are clear and strictly adhered to,
•       Daily management of debts and collections
•       Preparation of a daily collection report with details of the age of the outstanding balance settled.
•       Check to ensure all deposits received are correctly accounted and allocated on the billing
Continuously review of all new and existing customers accounts to ensure all accounts have set credit limits and credit terms that are within company credit policy
Setting work plans and performance expectations, and providing ongoing and timely performance feedback of credit analyst
Actively managing and maintaining a pipeline of credit opportunities, and assess client credit and advisory needs and recommend appropriate credit mix.

Monitor portfolios and apply credit and loan strategies following company policies and guidelines
Build and maintain trust worthy client relationships while handling confidential information, and constantly evaluate compliance of company credit procedures and policies

Assistant Lecturer and Tutor, University of Nairobi, Kenya, 2015 - 2017
Tutor and mark exams in five business related courses
Assist with lectures for six undergraduate subjects/classes of each more than 150 students
Mumias Sugar Company, Ltd, Mumias, Kenya, Accounts Receivable Intern Sept-Dec 2013. Employed Jan-May 2014
Managed accounts, processed payroll bank reconciliation and cheque requisition
Raised purchase orders, managed tendering processes, provided advisory services

Certified Credit Professional I (CCP) awarded by Kasneb
Royal University, Nairobi, 2019 (Currently enrolled in CCP II)
MBA Department of Management Science, Procurement and Supply Chain Mgt.
University of Nairobi, 2019
Bachelor of Commerce, Management Sciences
Egerton University, Nakuru, Kenya 2013 (Second Class Honours, Upper Division)