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Martin Mutugi

Martin Mutugi

Searching for a Job in Admin, customer care

Administrative

Nairobi, Nairobi Area

Social


About Martin Mutugi:

Key Proffesional Skills

  • Administrative Skills: able to perform administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Planning and Organizing: Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.
  • Relationship Builder: I have strong ability to create relationships for a company brand and I am also able to connect with consumers directly to help them with their questions, issues, and concerns
  • Reporting Skills: I have the ability to prepare statistical and written reports. This is a skill that I have developed through my work experience and career progression
  • Communication skills: I am an excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback. 
  • ICT Competence: Good command of Microsoft Office tools, word processing, data handling and processing, presentation, operating systems and internet.
     

Experience

WORKING EXPERIENCE
JAN 2017 TO DATE
Option One E.A Distributors Ltd.

Position: Sales Manager and Customer Care.
Duties and responsibilities

  • Preparing ledger invoices,  taking daily and weekly stock.
  • Processing sales receipts, writing invoices and dispatching goods. 
    Accessing market and looking for new market
  • Answering Customer queries and providing information on products.


FEBRUARY 2016 TO NOV 2016
APEX COLLEGE MWEA

Position: Teacher
Duties and responsibilities

  • Teaching Business and Secretarial students; Human resource management records, Office organization, Office Practice, Secretarial Duties and Trade Project.
  • Teaching computer Packages Students

JULY – NOVEMBER 2015 
Mavens Business Center(Short contract)

Position Administrative Assistant
Duties and responsibilities

  • Maintaining contact with new and existing clients.
  • Answering customers questions and provide information on procedures.
  • Compile and maintain non-monetary reports and records.
  • Organizing and filing documents.
  • Maintenance of office petty cash.
  • Maintaining office supply inventory and restock as necessary.
  • Printing, scanning, photocopying, binding and dispatching correspondence.

June - Sept 2014 
Vivo Energy Kenya (C/O Sheer Logic Management Consultants)

Position: Filing & Data Entry clerk (Three months contract)
Responsibilities:

  • Arranging active files to the cabinet after final verification (alphabetically)
  • Creating new entries as needed for new employees 
  • Updating staff database and records using Microsoft excel spreadsheet. 
  • Separating active files from closed files
  • Coding files for proper placement and easier retrieving process.
  • Counter checking all staff personal files to verify if necessary documents are filed. 
     

Education

Jan 2010 - Nov 2012 
Diploma in Business Administration

Meru Technical Training Institute
Attained Credit

2004 - 2007

Kenya Certificate of Secondary Education  
Chuka Boys High School
Attained: Grade B - (Minus)

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