Martin Mutugi
Searching for a Job in Admin, customer care
Administrative
About Martin Mutugi:
Key Proffesional Skills
- Administrative Skills: able to perform administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Planning and Organizing: Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.
- Relationship Builder: I have strong ability to create relationships for a company brand and I am also able to connect with consumers directly to help them with their questions, issues, and concerns
- Reporting Skills: I have the ability to prepare statistical and written reports. This is a skill that I have developed through my work experience and career progression
- Communication skills: I am an excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback.
- ICT Competence: Good command of Microsoft Office tools, word processing, data handling and processing, presentation, operating systems and internet.
Experience
WORKING EXPERIENCE
JAN 2017 TO DATE
Option One E.A Distributors Ltd.
Position: Sales Manager and Customer Care.
Duties and responsibilities
- Preparing ledger invoices, taking daily and weekly stock.
- Processing sales receipts, writing invoices and dispatching goods.
Accessing market and looking for new market - Answering Customer queries and providing information on products.
FEBRUARY 2016 TO NOV 2016
APEX COLLEGE MWEA
Position: Teacher
Duties and responsibilities
- Teaching Business and Secretarial students; Human resource management records, Office organization, Office Practice, Secretarial Duties and Trade Project.
- Teaching computer Packages Students
JULY – NOVEMBER 2015
Mavens Business Center(Short contract)
Position Administrative Assistant
Duties and responsibilities
- Maintaining contact with new and existing clients.
- Answering customers questions and provide information on procedures.
- Compile and maintain non-monetary reports and records.
- Organizing and filing documents.
- Maintenance of office petty cash.
- Maintaining office supply inventory and restock as necessary.
- Printing, scanning, photocopying, binding and dispatching correspondence.
June - Sept 2014
Vivo Energy Kenya (C/O Sheer Logic Management Consultants)
Position: Filing & Data Entry clerk (Three months contract)
Responsibilities:
- Arranging active files to the cabinet after final verification (alphabetically)
- Creating new entries as needed for new employees
- Updating staff database and records using Microsoft excel spreadsheet.
- Separating active files from closed files
- Coding files for proper placement and easier retrieving process.
- Counter checking all staff personal files to verify if necessary documents are filed.
Education
Jan 2010 - Nov 2012
Diploma in Business Administration
Meru Technical Training Institute
Attained Credit
2004 - 2007
Kenya Certificate of Secondary Education
Chuka Boys High School
Attained: Grade B - (Minus)