Margret Ochieng
Marketing / Advertising / Public Relations
About Margret Ochieng:
I am a self-motivated and disciplined professional with a strong growth mindset and a commitment to excellence. I actively seek opportunities to learn, improve processes, and add value in every role I take on. I bring resilience, accountability, and a customer-first approach to all my work, particularly in remote and customer-focused roles.
Experience
Customer Support and Sales Support professional with 5+ years of experience providing remote assistance to global customers. Skilled in handling high-volume inbound and outbound calls, resolving customer issues, qualifying leads, scheduling appointments, and supporting revenue growth. Strong background in CRM
systems, ticket management, follow-ups, and KPI-driven environments. Known for reliability, accuracy, and consistently exceeding performance targets in remote roles.
Education
Diploma in Sales and Marketing – Kenya Institute of Management Studies
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