Loise Njiraini

Energetic, passionate professional with rich experience in content writing, sales, marketing, customer care, guest relations, and administrative roles. Proficient with modern point-of-sale systems and eager to meet company goals to the highest degree possible. 

I am currently working as a freelance content writer. In this position, I am responsible for creating sellable blog posts and web content for various brands. The experience has been worthwhile as I immerse myself deeper in the competitive world of modern content marketing.

Furthermore, in my customer-oriented career, I have worked with EverWaters in a senior sales position, Tato Spare Parts in a telesales role, and Pins to Planes in an administrative position. Before that, I was a marketer for Galexon Hotel, where I gained insightful experience in the hospitality industry, Above all, I am a Utalii graduate, where I take pride in an amazing exposure to the industry through various courses like the Management Development Program, Tourism Sales & Marketing, Reception Techniques and Customer Care. I also have an ABMA journalism diploma from Universal College.

I refer to myself as a team player, a hard worker, charming, and an attention-to-detail employee. Combined with my experience, I believe that I can make a valuable contribution to your organization. I strive to push the tide further, learn fast, and give the best to your brand's advantage.

I would appreciate a one-on-one meeting to discuss this further. You can reach me either by phone or by email.

Management Development Programme

Kenya Utalii College

Graduated June 2010.

The course covered the Marketing Communications for the Modern Tourism & Hospitality Establishments unit.

Certificate in Excel

DIMA College

Graduated in December 2009 

Tourism Sales & Marketing Techniques Refresher Course

Kenya Utalii College

Graduated in March 2009

The course entailed:

• Competition Management
• Distribution Channels
• Marketing Planning
• Selling Techniques
• Tourism Product
• Marketing Mix

Certificate in Powerpoint

Wab Computer College

Graduated in August 2008

Certificate in Customer Care

Kenya Utalii College

Graduated in February 2008

Units covered among others:

• Time Management
• Team work & Team Building       
• Professional behavior & Etiquette
• Understanding customers
• Interpersonal relationships

Certificate in Reception Techniques

Kenya Utalii College

Graduated in October 2007

Units covered:

• Professional Behavior and Etiquette
• Effective Communication
• Cashiering
• Effective work procedures
• Customer Relations
• Selling Skills

Certificate in Retail Industry Appraisal Program

Megacomp Business Systems

Graduated in March 2007

Certificate in Print Journalism

New People Media Centre

Graduated in January 2003

ABMA Professional Journalism Diploma

Universal College

Graduated in September 2001

Units offered:

• Business Communication and Environment - A
• Journalism for Press and Broadcasting - B
• Typing, Word Processing & Basic Computing- A
• Public Relations & Personnel Administration - B
• Reporting and Editing -B