
Lavenda Otieno
Customer Service / Support
About Lavenda Otieno:
I use a creative approach to problem solving and also am a dependable person who is great at time management .
Experience
A self driven and energetic customer service ,dedicated to maintaining excellent customer professionalism ,patience and efficiently to minimize customer dissatisfaction and increase loyalty.Demonstrate the ability to naturally and aunthetically establish rapport with clients on the phone and through faceto face interactions.
Career Summary
Receptionist at Beauty Hub_ Nov 2020 to date
Cashier/Waitress at Heron Portico Hôtel _March 2019 to March 2020
Support Staff at Meda Kenya _ Jan to Feb 2017
Receptionist at Century Cinemax _Feb to Dec 2016
Education
2017_2018 : Diploma in cabin crew (mean Grade A) Kenya Institute Of Professional Studies
2011_2014 : Kenya Certificate of secondary School (Soweto Academy )
2003_2010 : Kenya Certificate of primary Education (Ayany Primary School)
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