Lamech Muchira

Here’s a summary of my professional experience across these roles:

Digital Marketing: I've managed campaigns and strategies across social media, email, and content marketing, focusing on driving brand awareness and generating leads. My work has included content creation, SEO, and audience engagement, leveraging analytics to optimize for higher engagement and conversion rates.

Writing: As a freelance writer, I've produced content for a variety of industries, delivering well-researched, compelling articles, blog posts, and other content formats. My work ranges from general article writing to SEO-focused pieces, academic writing, helping clients enhance their online presence and connect with their audience.

Customer Support Admin: I’ve provided remote support through email, chat, and social media, assisting customers with inquiries and troubleshooting. My focus has been on ensuring a positive customer experience by resolving issues efficiently and professionally. I have experience using CRM tools and maintaining organized records to track interactions and follow up effectively.

Each role has sharpened my skills in communication, problem-solving, and time management, allowing me to provide versatile, high-quality freelance support to clients.

I'm currently Pursuing a diploma in ICT.