Karen Jillo

Marketing Intern who exhibits great interpersonal and communication skills. Highly self motivated and confident with a strong dedication to learn and thrive in the field of marketing. Proactive and organised with commitment to succeed.

Marketing Intern, Sheffield Steel Solutions, Nairobi. 

• Responsible for undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities. 
• I employ marketing analytics techniques to gather important data including social media, web analytics, ranking etc. 
• Assisting in organizing of promotional events and traditional or digital campaigns and attend them and facilitate their success 
• Monitoring social media platforms such as Facebook, Instagram, twitter and LinkedIn among others for ideas, trends and feedback. 
• Compose and post online content for companies website and social media accounts. 

Customer Service, Sheffield Steel Solutions,  Nairobi. 

• Reaching target audience and creating lists of both existing and new clients to reach out to. 
• Called warm/cold leads, leading to the establishment of appointments for sales for kitchen, cold room and laundry solutions.
• Prioritized daily work flows, including all inbound calls, quotes and sales-related inquiries and reports in a professional manner. 
• I sold to repeat customers attesting to my ability to establish outstanding customer relations.
• I returned sales inquiry calls and with the help of the supervisor and the sales supervisor determined how we could help the potential customer with equipment needs. 

Technical university of Kenya    

 Bachelor of Commerce Majored in Marketing