Kenneth Njeru

Result oriented Telecommunications intern experienced in designing, configuring and 
maintaining numerous telecom systems and hardware and software applications. 
Expertise in analyzing existing systems and scheduling upgrades to increase productivity and 
performance. Inquisitive and practical individual proficient in software paired with strong 
familiarity of switching systems, fiber optics and cabling.

Read technical manuals, conferred with users and conducted computer diagnostics to 
investigate and resolve problems and provide technical assistance and support. 
• Developed documentation describing system specifications and operating instructions. 
• Developed training materials and procedures to train users in proper use of computer 
systems, hardware and software. 
• Diagnosed and resolved end-user network or local printer problems, PC hardware 
problems and mainframe, e-mail, internet and LAN access problems. 
• Monitored current reports of computer viruses to determine schedule for virus protection 
updates. 
• Helped install local area network cabling systems and equipment such as network 
interface cards, hubs and switches.

EDUCATION
KENYATTA UNIVERSITY
Bachelor | BSc. Telecommunications and Information Technology. 
BSc. Telecommunications Information Technology awaiting graduation at 
KENYATTA UNIVERSITY. 
Professional development completed in Cisco Certified Network Associate at Kenyatta University 
and passed with merits. 
Professional development completed in Fiber Optic at Jomo Kenyatta University (JKUAT) and 
passed with merit.