
Judy Kiema
Marketing / Advertising / Public Relations
About Judy Kiema:
I have gained excellent experience in customer service over the past years (4 years). I believed that retaining and gaining new clients consistently is what maintains any business. I would like an opportunity to grow my career and work in a team to ensure achievement of the set goals.
Experience
Customer Service Representative with over 4 years of work experience working in different sectors. Personally I have worked with different call centres handling over 100+ calls daily (sales, customer enquiries or tech support). Over the years I have managed to accumulate a 90% customer satisfaction rating.
Education
Bachelors of arts in communication and public relations
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Jobs near Nairobi, Nairobi Area
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The customer service representative is responsible for client communication and responding to clients in a timely manner. They provide complete and accurate information and work as part of a hybrid team handling customer interactions via emails and calls. · Manage day-to-day comm ...
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To understand and resolve customers' queries on product, service and accounts problems in a courteous and professional way to ensure customers' satisfaction. · ...
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