Joel wambua Ndambuki

I am seeking to grow my passion for hospitality and customer service by growing with the best service-providing companies in the world and endeavouring to excel as a valued team contributor while upholding the highest ideals of integrity and professional ethics.

I have 8 years in the hospitality industry, customer service and tours & travel operations.

I believe that I would be an outstanding fit for any job opening dealing with customer service in your company.

My prior experience has provided me with ample knowledge, skills and techniques to smoothly run customer service and guest satisfaction operations.

I am well versed in diverse nationality needs, having previously worked in Russia, Uganda, Kenya and Saudi Arabia. This enables me to tackle and solve customer needs at a more accommodating and understanding level regardless of their origin and race.

 Through this experience, I have exceptionally refined my strengths in supervisory and management where I help my team to achieve set targets. 

The following is a list of my broader skills;

Team management,

Customer service,

Problem/dispute resolution.

I have a diploma in front office and administration and a certificate in the Russian language.

I have also been able to acquire a certificate in food and beverage through the course of my studies.

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