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James Adongo

James Adongo

digital customer care ,information technologists,

Services provided: Financial Consulting Services , Customer Service Representatives , Customer support , Product Development Designers , Data Entry Services , Dance / Music / Performing Arts , Customer Experience Designers , Data Entry

Customer Service / Support

Kibera, Nairobi Area
(0)
KSh200 / hour
Approximate rate

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About James Adongo:

Recently I completed a Digital Customer Service training with Generation Programme Kenya where I mastered  customer service skills in  communication ,phone etiquette, client handling and negotiation skills, which has enabled me to become an industry expert both through education and experience in customer service.


 

Experience

Confident digital customer care is successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems, and facilitating sales techniques.


 

Education

Jeremic Adventist Academy                                                  February 2011- November  2015

Kenya Certificate Secondary Education.


 

PROFESSIONAL DEVELOPMENT


 

Generation Programme Kenya                                                                   June 2022- July 2022

Certificate in Digital customer service


 

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