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Kibera
James Adongo

James Adongo

digital customer care ,information technologists,

Customer Service / Support

Kibera, Nairobi Area

Social

Services offered

Recently I completed a Digital Customer Service training with Generation Programme Kenya where I mastered  customer service skills in  communication ,phone etiquette, client handling and negotiation skills, which has enabled me to become an industry expert both through education and experience in customer service.


 

Customer service
Digital customer care
Approximate rate: KSh 200 per hour

Experience

Confident digital customer care is successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems, and facilitating sales techniques.


 

Education

Jeremic Adventist Academy                                                  February 2011- November  2015

Kenya Certificate Secondary Education.


 

PROFESSIONAL DEVELOPMENT


 

Generation Programme Kenya                                                                   June 2022- July 2022

Certificate in Digital customer service


 

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