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Jackline Kanana

Jackline Kanana

Customer service Representative

Customer Service / Support

Nairobi, Nairobi Area

Social


About Jackline Kanana:

I maintain an exceedingly functional work environment while
delivering exceptional customer service experience. I am good at multitasking and I work
well independently with little oversight. I respond to requests from both colleagues and
clients in a timely manner and am adept at prioritizing multiple ongoing projects. 

 

Additionally I excel at, 

 Evaluating clients needs, consulting on their behalf while maintaining best services and
suggest additional services that maybe of interest. 

 Processing sales, returns, and exchanges.

 Active listening and multitasking
 Decision making and problem solving skills


 

I am also deeply familiar with several proprietary computer software systems and adept
quickly to new programs. As part of the team, I hope to bring first rate
customer service to your clients and support your business goals.

Experience

 Evaluating clients needs, consulting on their behalf while maintaining best services and
suggest additional services that maybe of interest. 

 Processing sales, returns, and exchanges.

 Active listening and multitasking
 Decision making and problem solving skills

Up selling and cross selling services and products

Education

Digital marketing at Ajira online classes 

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