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Nairobi
Lydia Njuguna

Lydia Njuguna

Project Management| Customer Success

Education / Training

Nairobi, Nairobi Area

Social


About Lydia Njuguna:

Project Management and Business Development professional with over 5 years of experience across the education technology and media sectors. Proven success in leading and coordinating teams from across the globe for 3+ years. Experience managing the full- cycle of projects and business development including scoping, the closing of deals, creating and implementing work plans, budgeting, hiring and reporting.  My work has helped businesses grow B2B and B2B2C leads, generate revenue and achieve customer success. I am a creative that has mastered the art of creating appropriate solutions to every unique question.

Experience

I have 5+ years of experience in project management, partnerships, and business development across the education technology and media sectors. I have demonstrated the ability to lead teams of 10+ reports while managing the full cycle of projects and business development, including scoping, the closing of deals, creating and implementing work plans, budgeting, hiring, and reporting.

My core competencies and achievements include strategic planning, stakeholder engagement, documentation, new product development and quality assurance, and monitoring and evaluation. I have planned for and executed 5 key projects that met all KPIs and were within budget. I have also worked with over 10,000 stakeholders of different demographics.

In my current role as Supervisor, Projects and Account Management at M-Shule Limited, I have increased additional work turnover by 30% to over KES 20 million and the company contract base by 3. I have implemented a stringent KPI tracking and reporting structure for the team that resulted in a 43% reduction in user churn rate over the past 3-year period. I have also partnered with key stakeholders on the development of 10+ beneficiary training and evaluation programs, successfully engaging over 10,000 users, including persons with low literacy levels and disabilities.

In my previous role as Business Development Executive at Bright Spark Media, I led the strategy sessions that resulted in the acquisition of the company’s biggest client, expanding to Nairobi for a 3-year contract. I closed 5 advertisement clients during your first 8 months at the company and assisted in setting up a sales team in the new company.

Overall, my experience and achievements demonstrate my ability to successfully manage projects, develop partnerships, and drive business development in diverse sectors.

Education

BA Sociology: This is a four-year undergraduate program that focuses on the study of human society and social behavior. The curriculum covers topics on social psychology, cultural anthropology, research methods, and social policy.

Project Management Essentials Certificate: This training involved learning the agile principles, tools, and techniques used to efficiently plan, execute, and close projects. 

Overall, my education combines a strong understanding of human behavior and social systems with practical skills in project management, which are valuable in a variety of industries and roles.

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