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Nairobi
Irene Ochieng

Irene Ochieng

Operations Management

Wellness / Beauty

Nairobi, Nairobi Area

Social

Services offered

I’m a versatile professional offering expertise in skincare consultation, operations management, customer service, and data entry.

As a skincare consultant, I help clients identify their skin types, select effective routines, and choose the right products for their concerns.

In operations and customer service, I ensure smooth workflows, client satisfaction, and efficient communication systems. My background includes managing teams, handling client relations, and maintaining accurate administrative records.

I also provide data entry services, ensuring accuracy, confidentiality, and timely delivery of information.

I’m passionate about combining structure and care — whether it’s helping a business run efficiently or guiding individuals toward healthy, glowing skin.

Skincare consultant
Customer service
Operations management
Data entry
Approximate rate: KSh 2 per hour

Experience

I'm a dynamic Operations Manager and Skincare Consultant with strong expertise in customer service, administrative support, and beauty clinic operations. I have led daily business activities, managed teams, optimized workflow efficiency, and maintained high client satisfaction. My experience spans operations management at Premier Beauty Clinic, where i streamlined scheduling, inventory control, budgeting, and marketing coordination; customer service at Mosi Credit Limited, providing professional client support and account management; and administrative roles at Precious Art Ltd and Impact Marketing Ltd, where i handled office coordination, events, financial reporting, and social media promotion. I'm always keen on attention to detail, leadership, and passion for enhancing both business performance and customer experience.

Education

JF'S Insistute - Skincare Consultant

Vinotheque Zilliken – German Wines 

Jodan College of Technology – Diploma in Front Office & Administration

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