Irene Chege

Successful sales account manager with over 2 years of experience working in sales and management. Enthusiastic and outgoing sales professional who enjoys working with people and providing insightful and honest product information to interested consumers. Organized, dependable and energetic leader with the proven ability to effectively motivate colleagues.

Sight and Sound Computers Ltd (Nairobi)
Corporate Account Manger October 2022 – Present
Responsibilities
• Managed a number of accounts to ensure that there was sales and growth of the same with a monthly sales target to be achieved. This involved upselling and cross selling ensuring profitable growth within all the organizations Business Units.
• Liaised with the customers at an early stage on their IT needs, understanding their requirements and offering a solution.
• Constantly engaged with the clients in my portfolio to ensure highest level of customer satisfaction
• Intervened in case of any problem in the accounts assigned to me and ensured that it was resolved within the shortest time possible.
• Opened new accounts to ensure that we tapped potential clients, created new opportunities and increased the organization revenue base.
• Worked on IT related tenders by analyzing them and submitting as per requirements to ensure deal is won.
• Provided market intelligence reports on the market trends, product comparison and competitor comparison.
• Highlighted any challenges or improvement that the organization needed to make in it processes to achieve its goal.
• Prepared and submitted weekly reports for management to analyze.
In addition, I was assigned the role of
• Product Manager –Hardware and Software Business Unit (HP, HPE, DELL, DELL ENTERPRISE, ESET and ADOBE).
Irene Nduta Chege 2
Sight and Sound Computers Ltd (Nairobi)
Sales Executive: From February 2021 to October 2022
Responsibilities
• Assisted a group of three account managers in submitting quotations to their clients.
• Liaised with clients on phone and reported their purchasing needs to the account managers.
• Liaised with the Authorized distributors on stock availability
• Negotiated on pricing to ensure we get the best price
• Helped with marketing activities such as coming up with brochures, posters for social media marketing, mail shots for clients.
• Updated the company’s website with the available products in the market.
• Worked hand in hand with the Logistics team to ensure that goods were delivered to the clients in good time

Skills Acquired
• Excellent Communication and interpersonal skills through dealing with different clients both orally and written at different levels of management.
• Excellent understanding of the Sales Cycle.
• Effective decision making acquired through daily interaction with clients on behalf of the company to ensure both benefits.
• Analytical ability improved through working on different customer requirements. Team work which has been enhanced by working together with the other sales team members in achieving organization goals.
• Time Management due to dealing with a wide client base which demands for the same and meeting stipulated deadlines.
• Upholding integrity as I usually handle crucial documents pertaining to the organization and the client.
• Ability to work effectively under pressure, reacting appropriately and quickly to customer demands.
• Adaptability due to the rapid change of market dynamics in the IT industry.
• Diplomacy skills acquired by dealing with difficult clients and ensuring they are satisfied. Capable of generating reports which will help in growth of the company.
Mwanza Agro Feeds Company Limited – Nakuru Kenya
Business Development Executive – October 2017 to January 2021
Responsibilities
• Generating and growing of client portfolio Ensuring the budgeted sales target are achieved
• Visiting Farmers to get more information of the products they may require Making sales visits and calls to existing customers as well as new and potential customers
• To identify tenders and making applications for the firm
• Monitoring of emerging market trends and implementation of the same to the firm Identifying new business opportunities and acquiring of new livestock farmers.
• Following up with our clients to ask for feedback about the livestock feeds to ascertain on areas that may need improvements.
• Consistently attending livestock expos to gain more knowledge on feeds inputs and materials margins

ACADEMIC QUALIFICATIONS
Jomo Kenyatta University of Agriculture and Technology Jan 2017 to Oct 2020
Bachelor’s Degree in Procurement and Contract Management – Yet to Graduate

Kabarak University Jan 2012 to Dec 2016
Bachelor’s Degree in Business Management and Information Technology. Graduate Class of 2016.

Anestar Precious Girls High School – Nakuru Kenya Jan 2008 to Dec 2011
Kenya Certificate of Secondary Education.

St Anne’s Girls Primary School – Mumias Kenya Jan 2001 to Dec 2007
Kenya Certificate of Primary Education.