godfrey nchengu

A dedicated, result-oriented, and well-experienced professional with over 16 years as an operations support officer with the Kenya Defence Forces. Has a bachelor's degree in business management (Human Resources option) from Moi University and on-the-job training courses in logistics and procurement. Motivated to work with a dedicated team of professionals hence achieving strategic goals of an organization and for self-career growth.

Senior Operations Support Officer, Kenya Defence Forces, 1st April 2022 to date

Duties and responsibilities:

• Supporting and participating in business partnering and organizational development/attractiveness by formulating developing and implementing initiatives to motivate employee well-being and employees,
• Supporting employee entitlements and other related benefits by continued responses to staff queries relating to benefits and entitlements, preparing and maintaining all personnel-related records and files,
• Supporting recruiting and placement processes i.e. adverts, filling applications, inviting candidates & administering selection process, reference background checks, and academic qualifications
• Issuance, renewal, and cancellation of entry permits for the staff and other stakeholders,
• Supporting on development and processing of contracts for institutions to provide training and courses in compliance with the rules and regulations,
• Assisting team in organizing and conducting courses, workshops, and events by ensuring availability of training venues, required equipment and supplies, distribution of materials for participants, logistical support, and secretarial support during workshops and events,
• Managing multiple calendars of events for the teams travelling abroad on long-and short-term course training,
• Coordinated logistics pertaining travelling, accommodation and booking of flights, meetings, office events and various training sessions locally,
• Coordinating air travel by booking flights and accommodation arrangements for both long-and short-term courses locally and abroad,
• Coordinating telephone calls, and email messages as pertains to logistics arrangements for such teams on various missions locally and abroad,
• Calculating and paying Daily Subsistence Allowance (DSA) for staff members on long-and short-term courses abroad,
• Coordinating and preparing annual purchase and maintenance plan for the learning and development section,
• Public funds management through vote allocation control for financial years 2021/2022 and 2022/2023,

Operations Support  Officer - AMISOM-UNSOS  Dhobley Logistics Camp-Somalia

10th January 2021 to 31st March 2022

Duties:

• Coordinated inductions/onboarding processes for newly deployed staff and soldiers,
• Administered appropriate staffing needs assessment in terms of manning capabilities, 
• Performed  background checks for prospective newly deployed staff and military soldiers,
• Supported learning and capacity development by identifying training needs in consultation with various heads of departments and respective supervisors, developing learning and development plans and budgeting, 
• Supported the team in organizing and conducting courses, workshops, and events, t
• Supported contractual formation for institutions providing courses in compliance with the rules and regulations,
• Assisted team in organizing and conducting courses, workshops, and events by ensuring availability of training venues, required equipment and supplies, distribution of materials for participants, logistical support, and secretarial support during workshops and events, 
• Office administrative tasks in drafting and proofreading of letters office memos, reports as pertains logistics operations,
• Offered logistical support to the Kenyan troops by raising Cargo Manifest Requests (CMR) and Special Flights Requests (SFR) for stores delivery via air to various Forward Operation Bases.
• Coordinated office administrative tasks in drafting and proofreading letters office memos, reports as pertains personnel staffing and deployment,
• Received incoming communication on behalf of senior officers, reviewing contents, determining precedence, and disseminating accordingly,
• Followed up and coordinated the movement of food and non-food items from the UNSOS depot to various detachment Forward Operation Bases. 
• Managed commodity accounting, provided quality data on the same,
• Supervised effective transportation operations and processed accurate paperwork accompanying the cargo,
• Provided logistics support in warehousing operations and coordinating supply chain,
• Coordinated filing systems and archival tasks,
• Processed documentation and other paperwork clearance i.e. delivery notes and invoice verification against physical stock,

Assistant Operations Support Officer- Kenya Defence Forces 

2nd January 2017 to 31st December 2020

Duties:

• Compiling all vacant positions from the dependent department and sections, 
• Participating in job evaluations, job descriptions, and job classification and categorization,
• Participating in drafting, editing, and reviews of job descriptions for further classification,
• Compiling and analyzing information and statistics pertaining to posts and staff hence reporting on staffing trends,
• Coordinated inductions/onboarding processes for newly employed staff members,
• Safe custody of personnel correspondences, filing and careful handling of confidential Information,
• Coordinated job evaluation, analysis and classification across cadres,
• Oversaw proper records and maintained of up to date files of copies pertaining to staff members both physically and electronically,
• Participated in payroll preparation considering the statutory deductions, changes in staffing and pay structures,
• Conducted training needs analysis as per the performance appraisals outcomes,

Junior Operations Support Officer, Kenya Defence Forces 

20th January 2008 to 20th December 2016

Duties:

• coordinating office administrative tasks in drafting and proofreading letters office memos, and reports as pertains to both local and overseas logistics training programs,
• Receiving incoming communication on behalf of senior officers, reviewing contents, determining precedence and disseminating accordingly,
• Counter-checked on the allocation of personal numbers to new employees,
• Updated records on appointments, dismissals, termination, transfer of service electronically,
• Conducted clerical and administrative support tasks such as drafting letters, proofreading and forwarding for final approval,
• Provided an efficient registry function through receipt, recording and distributing of both incoming and outgoing mail,

March 2012 – September 2015 - Moi University

Bachelor of Business Management - Human Resources Management Option- 2nd Class Honors (Upper Division)

1998 – 2001 Chogoria Boys’ High School, Kenya Certificate of Secondary Education (KCSE). Mean Grade B – (Minus)