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Francis Mikkelsen

Francis Mikkelsen

Sales & Business Development
Nairobi, Nairobi Area

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About Francis Mikkelsen:

A dynamic and successful Business Executive with extensive international and regional business development experience across a wide range of industries including banking, education, distressed debt, architecture, fitness, mining, and consumer electronics. Well-versed and experienced in leading creative global and regional initiatives with P&L responsibilities and delivering results for multi-national companies. The ability to work across cultures and geographies, while combing and focusing the talents and experiences of a diverse group of professionals towards common goals and integrated objectives. A sound understanding of the different business cultures and behaviors across Africa, Asia, Latin America, and Europe, in both commercial and government-orientated business environments.

Experience

 

 

 

 

Oct. 2022 to Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dec. 2019 to Oct. 2022

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oct. 2015 to Dec. 2019

 

 

Senior Sales Advisor 

Securex Kenya Limited

 

As Senior Sales Advisor I was responsible for securing new revenue and opportunities with new and existing portfolios of clients.  My role focused on security technology sales for large to medium size projects and clients.  With a heavy reliance on repeat business, my role was to ensure an excellent client experience and prompt service delivery.  

  • Prospecting and Lead Generation
  • Solution Survey, Design, Pricing and Quoting
  • Client & Proposal Presentations and Negotiations
  • Follow ups and closure while ensuring high rate of closure

 

 

 

Business Development Manager

Opticom Kenya Limited

 

As Business Development Manager I was responsible for securing new revenue within the Opticom Group (Opticom OptiSafe and Optiwatch) existing portfolios of clients as well as seeking out new clients. My role focused on sourcing and prospecting new business opportunities. My role ensured an excellent client experience and worked in collaboration with the production and operation teams to ensure the smooth transition of accounts into the business. Reporting upon progress and undertaking demonstrable activity in working towards targets through alignment with agreed goals and Objective Key Results (OKRs).

  • Generating new Revenue and business opportunities
  • Grow existing client base
  • Customer relationship and retention 
  • Planning and strategy formulation
  • Leading and aligning sales team to achieve their set targets

 

 

 

Sales and Service Center Manager

 Makarim Limited (Samsung & Safaricom Dealers)
 My duties and responsibilities included supervising five phone and
 home appliance retail outlets in Nairobi, Machakos, and Kajiado
 counties in Kenya with a total staff of twenty.  The shops I supervised
 offered phones, consumer electronics, home appliances and repair
 services with an average combined monthly revenue of ten million
 Kenyan Shillings (USD 100,000).
 During my time with Makarim Limited, I introduced new products and
 service lines to all the five shops, such as Mpesa money transfer
 services, Bonga Point redemption from Safaricom and airtime credit
 wholesaling, which resulted in an increase in both sales and profits.
 The introduction of a rigorous staff training program assisted in the
 increase of sales, customer retention and the quality of services
 delivered.
 The improvement in sales has prompted the implementation of an
 expansion strategy which resulted in the opening of four new shops in
 eighteen months.  These included the current flagship shop based at
 Kenya’s largest mall “Two Rivers Mall”.

 

 

Jan. 2014 - Sep 2015               Business Development Manager

Bara Kali Limited

 

Bara Kali is a junior mining company incorporated in Mauritius in 2012 and focused on Industrial Mineral assets in East and Central Africa. During my time with Bara Kali, I worked with a small team of professionals to develop various assets in Kenya, Uganda, Ethiopia and Sudan. In addition to project identification and development I assisted in the sourcing of funds for operational and capital expenditure requirements. During my time there my team has raised a total of USD 600,000 with a further USD150,000 in the pipeline.

 

My duties and achievements at Bara Kali Limited have included the following:

  • Securing a Special Prospecting License for a mining project in Kilifi, Kenya.
 ·   Developing and managing crucial project feasibility
 studies through third party consultants such as
 geologists, process engineers and logistics companies.
 ·   Actively arranging facilities through banks and
 international equipment suppliers to provide all mining
 and processing equipment required for various projects.
 ·   Successfully negotiated an off-take agreement to
 purchase all mined material from the Kilifi mine on a
 multiyear contract with an international firm based in
 India.
 ·   Successfully negotiated a lease deal for 20,000 acres of
 community land for a period of 25 years to undertake
 large scale farming of crops for renewable energy
 generation.
 ·   Developed a comprehensive community engagement
 program to involve, inform and sensitize local
 communities on the effects and advantages of
 investment, development and the benefits to their
 various communities.  This program played a crucial role
 

in obtaining key stakeholder consent for mining projects.

 

 

Jan. 2013-Jan 2014Economic Research Group (ERG)
 Charter One Bank– South Sudan
 In 2013 I was seconded by Commercial Intelligence to ERG -Juba,
 South Sudan to work for Charter One Bank.  During my time at the
 bank I was responsible for internal auditing and the review and
 rectification of a recent banking system migration.
 In my capacity as an internal auditor I was able to identify key
 operational, financial, and security risks affecting the bank.  With
 board approval I implemented various reporting procedures, controls
 and training regimes resulting in a measurable reduction in risks faced
 by the bank.   During my audit of the system migration of accounts
 from the former Islamic banking system of Imal to the upgraded
 Ambit system, I was able to rectify a number of incorrect and
 incomplete migrations which saved the bank a significant amount of
 

money.

 

 

 

Feb. 2011- Jan. 2013Commercial Intelligence Fund Group (CI) – Singapore
 (Africa Team)

 

My duties included but were not limited to sourcing large international debts and claims, formulating strategy for collecting and negotiating resolutions to claims. I was mandated to troubleshoot any problems that occurred during collection and resolution of debts and claims in order to streamline the process. During my time at CI I was part on a three person team that sourced, negotiated and purchases a USD 35 million distress debt portfolio from a major bank in Nigeria for a one off payment of only USD 2.2 million and recovered more than USD 20 million from debtors, with other cases on-going at various stages in court.

 

South Sudan Projects & Work Experience:

 

·      Local market research of the Banking, Insurance, & Health Care industries for the successful entry of foreign players into the market.

 

·      Registration and setup of Bank of Khartoum from the Republic of Sudan in the north to Juba, South Sudan.

 ·   Establishment of recruitment and training programs.
 ·    Rebranding and reregistration of corporate name, image and
 marketing material of Bank of Khartoum Juba to Charter One
 Bank.
 ·   Set up and registration of a mid-sized insurance company from
 Kenya.
July 2010-Apple Language Centre – Hanoi, Vietnam
Feb. 2011:Native English Teacher:
Oct. 2008-HTA Architects – London, England
Oct. 2009:Project/Office Assistant:
Jan. 2008-Fitness First – London, England
Oct. 2008:Sales Executive

Education

SAE Institute of Technology c/o Middlesex University, UK - Bachelor of Art in Recording Arts
 
Niels Brock Business College, Denmark - International Business Certificate
 
Birkerød Gymnasium, Denmark - International Baccalaureate Diploma (IB)
 

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