Everlyne Kimuyu
Customer Service / Support
Services offered
Dedicated and customer-focused professional with 3 years experience in delivering exceptional customer service and support. Skilled in addressing diverse customer needs, resolving issues promptly, and fostering long-term client relationships. Proficient in leveraging CRM tools and communication platforms to streamline workflows and enhance customer satisfaction. Known for strong problem-solving abilities, empathy, and a results-driven approach. Adept at working in fast-paced environments, managing multiple priorities, and collaborating across teams to achieve organizational goals. Committed to maintaining a positive brand image and exceeding customer expectations at every touchpoint
Experience
I have approximately 3 years in customer service. I have worked at Mara frontier hotel in Narok as a receptionist and currently in Kenya Prisons Service headquarters as an administrative assistant
Education
I have a degree; Bachelor of science in Ecotourism and Hospitality Management from Egerton University.
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