Emmanuel Walinywa

Confident Manager with Four years of progressive experience, Successful at increasing monthly revenue using insightful marketing strategies aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by adept at making critical decisions, managing deadlines, strengthening staff training, conducting team reviews, streamlining internal systems and facilitating sales techniques. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvement and a comprehensive understanding of GPS technology.

Branch Manager

Watu Africa, January 2021- Date;

Nakuru/Naivasha Branch.

Achievements:

• Maximized branch revenue by optimizing operations.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Developed monthly/annual branch business plans for maximum profitability and effectiveness.
• Conducted customer feedback surveys to improve sales levels.
• Designed sales and services strategies to improve revenue and retention.
• Mentored staff to increase sales success and productivity.
• Completed audits and checklists to achieve regulatory compliance.
• Reported success, failures and new plans to senior management to guide decision making.
• Monitored Operations to keep processes aligned with targets ad matching forecasts.
• Represented branch operations at board meetings, public hearings and events.

2016          Cooperative University of Kenya

                   Nairobi, Kenya

                   Cooperative Management

                   Diploma