Services offered
I'm currently doing a lot of freelance gigs and I'm looking for a full-time opportunity.
Experience
Professional Experience
Petem Holdings Limited — Customer Support & Administrative Assistant
📍 Nairobi, Kenya | 🗓️ Jan 2022 – Present
Provided virtual administrative support, including scheduling, documentation, and data entry.
Handled inbound and outbound communications, resolving customer inquiries with professionalism.
Assisted in coordinating team workflows, ensuring smooth delivery of projects remotely.
Managed and updated internal records accurately to support operational efficiency.
Collaborated with cross-functional teams through remote tools to meet deadlines and KPIs.
Freelance Virtual Assistant — Remote Operations Support
🌐 Remote | 🗓️ 2020 – 2021
Offered remote administrative and customer service support to small businesses and individuals.
Conducted research, organized reports, and handled basic project coordination tasks.
Used tools like Google Sheets, Trello, and Zoom to manage multiple clients simultaneously.
Maintained clear communication and delivered tasks ahead of schedule consistently.
Education
BACHELOR OF SCIENCE, COMPUTER SCIENCE -KABARAK UNIVERSITY(
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