eileen mumbo

Detail-oriented Community development worker/medical receptionist
dedicated to improving policies and procedures in all business areas.
Hardworking and driven with a quality-focused and proactive approach. .
Strong history of providing excellent management training programs to foster
staff development.
Fantastic critical thinker with great memory and efficiently organizes vast
amounts of data. Organized and dependable candidate successful at managing
multiple priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals.

Penda health-clinical coordinator

Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic and health history to keep
information current.
• Supported office staff and operational requirements with administrative tasks.
• Completed and filed financial documentation for accounting purposes.
• Managed multi-line phone system and pleasantly greeted patients.
• Kept waiting room neat and organized by stacking magazines, removing trash
and cleaning glass.
• Enhanced office productivity by handling high volume of callers per day.
• Helped patients complete necessary medical forms and documentation.
• Customer service training champion

juba vision inc.-advocacy coordinator

Worked effectively with fellow team members to coordinate effective
solutions to any question or concern.
• Reached out to individuals eligible for services to solicit applications and
offer assistance.
• Planned and implemented staff development and in-service training programs
to enhance knowledge and skills.
• promoted the role and image of the Juba vision
• Represented the organization at external meetings with external stakeholder
such as UN/government
• Contributed to ongoing programs
• Promoted community social networks through social media
• Maintained program files, records, databases and websites to gather research
and prepare and submit reports to supervisor

prime cycle services-Office administrator

Trained new employees on administrative procedures, company policies and
performance standards.
• Answered multi-line phone system, routing calls, delivering messages to staff
and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-
task and productive.
• Coordinated communications, financial processing, registration,
recordkeeping and other administrative functions through quickbooks
• Transcribed meeting minutes for recordkeeping and submitted to senior
management.
• Interacted with customers by phone, email or in-person to provide
information.
• Reconciled account files and produced monthly reports to keep manager
informed about office operations.

Moi university- bachelor of arts in community development

IAT- computer packages

Machakos girls high school -kcse