
Dorcas Murimi
Customer Service / Support
About Dorcas Murimi:
I am a self-driven ,skilled collaborator, solution -oriented professional and an effective cross-functional communicator. I am a good listener and learner, able to motivate and direct my talents and skills to meet objectives. I always seek to achieve a high standard in whatever work I undertake. I am well organised with a clear and positive approach to problem solving.
Experience
I am very capable for this position since I have previously worked as a customer care agent in a call center at CCI Kenya and also in different franchise agencies under Safaricom plc and I also have experience in marketing and front office in a water company and also hotel industry.
Education
I attended gladpoint college for my computer studies I joined Zetech to pursue my diploma in media studies but unfortunately I was unable to complete my studies due to various reasons .
Professionals who compete with Dorcas
Professionals in the same Customer Service / Support sector as Dorcas Murimi
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Dorcas
Jobs near Nairobi, Nairobi Area
-
Attend to customer inquiries promptly and professionally via chat, email and Phone on various issues such as: account registration and verification processes (KYC), deposits, withdrawals and payment method. · Adhere strictly to company policies and Kenyan regulatory guidelines re ...
Nairobi1 month ago
-
The role requires ambitious sales professionals to open, maintain and grow SaaS service engagements within CSS by driving customer events participation handling qualifying leads developing closing services business. · ...
NAIROBI, Kenya5 days ago
-
We are looking for a Customer Care Representative – Activations to deliver exceptional onboarding support for new M-KOPA Mobility customers. This is a process-driven role where you'll guide customers through every step of their activation journey — verifying documents, capturing ...
Nairobi3 days ago