Daniel Wanyinya

A professional with invaluable knowledge of managing projects, resources and staff inn an effective and efficient manner, highly focused with a comprehensive understanding of logistics, procurement and the supply chain; Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance, all to tight time scales and within budget. Committed to identifying and implementing continuous improvements strategic marketing and sales plans to boost profits and efficiency. KEY COMPETENCES Sales| Customer Service | Operational distribution | Monitoring & Evaluation Management Cost

Sales Performance Management 

• Act as an internal sales expert and partner with the County managers to help assess, measure and enhance the performance of county sales targets. 

• Support the county managers in building a passionate, outstanding and robust team across county wards and in accordance with the agents and technicians’ staffing plan.

 • Identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and monitor counties’ overall effectiveness throughout the sales process.

 • Building and improving the culture of customer-centricity. Field Operations Management 

• Drive the implementation of core operating processes including installations, aftercare, repossessions and agent recruitment by ensuring that the county managers are aware, trained and performing in accordance with it. 

• Recommend improvements in operating processes to business process management. • Drive operating expenses down while maximizing customer satisfaction.

 • Training and Development of County Managers 

• Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills. 

• Collaborate with the Sales & Field Operations Trainer in planning & implementing training programs.

 • Conduct formal/informal & personalized training for the county managers.

 • Ensure that the county managers have the right resources and tools to conduct training for Sales agents and technicians. People Management 

• Adequately staff the counties under you with sufficiently suitable, qualified and experienced county managers to deliver sales & field operations’ plan of work. 

• Effectively manage direct reports to optimize regional performance in support of Sales & Field Operations’ objectives by setting individual targets, developing and motivating staff, coaching and mentoring, and providing formal and informal feedback and appraisal. 

• Plan and preside over daily, weekly and monthly team meetings. 

• Marketing Initiatives Implementation 

• Propose different marketing activities to be deployed at Counties. 

• Work with marketing manager in implementing marketing activities. Budget management 

• Identify and justify the budget resources required to successfully implement a sales and field operations strategy at the regional level. 

• Prudently manage the allocated sales budget to avoid budget underage, overage and manage reconciliations. 

• Prepare and monitor the implementation of quarterly budgets in line with regional operational objectives. 

• Supervision of regional costs and issuance of monthly reports to HQ. 

• Support the county managers in recruiting new agents in their respective wards. 

• Coach and mentor the county managers to become better leaders. 

• Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills. 

• Consolidate information on the performance and operations of the region. 

• Plan actions, set targets and objectives for county managers and review performance in quarterly reviews. 

• Create monthly plans for regions based on targets and overall strategy as set by the Sales & Field Operations Director and  upper management. 

Cross-functional relationships & interfaces. 

• Customer Service: Management of In-progress aftercare tickets. 

• Inventory Management: Management of inventory assigned to the sales and field operations team. 

Portfolio Management: Management of asset recovery due to customer default.

• Moi University Bachelor of Business Management (Marketing option) 

• Moi University Diploma in Business Management.

 • Namasoli Secondary school 2008-2011 2005-2007 2001-2004 Kenya Certificate of Secondary Education. (Mean grade B-)