beBee background
Customer Service / Support
KSh500 / hour
Approximate rate



  • I am a highly competent IT professional with a proven track record in Information and Technology, networking and managing databases. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. I am eager to be challenged in order to grow and further improve my IT skills. My greatest passion in life is using my technical knowledge to benefit other people and organizations.


  • I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than 5 years of experience in managing and leading teams across multiple sectors. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.


  • Operation and repair of a variety of personalcomputer hardware and software applications including scripting languages, office applications, web design and computer graphics software.
  • Concepts associated with computerinformation technology.
  • Methods and procedures of preparing instructional materials used in appropriate laboratory.
  • Sufficient human relation skillsto guide studentsand student workers,and to convey technical concepts.
  • Principles and procedures of record keepingand filing. Englishusage, spelling, grammar,and punctuation.

Ability to:

  • Maintain the lab and equipment in a safe and organized manner.
  • Operate and maintain assignedcomputer equipment includinghardware, software and related applications.
  • Readand understand technical manuals and protocols.
  • Instruct studentsin the use of computerequipment and lab procedures.
  • Listen activelyand effectively, identify and solve problems, and facilitate problemsolving.
  • Operate office equipment includingcomputers and supportingword processing, databasemanagement, and desktop publishing applications.
  • Perform routine record keeping and report writing duties. - Work independently and collaboratively.
  • Planand organize work to meet changing priorities and deadlines. Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the courseof work


  • Introduction to Computers
  • Introduction to Computer Applications
  • Computer Operating Systems
  • Desktop Publishing
  • Introduction to Database Management Systems
  • Principles of Computer Support and Maintenance
  • Network essentials, cyber maintenance/installation.
  • Network Design and Administration
  • Advanced Computer Support and Upgrading/repair.

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