Brigid Zaja

A dynamic ,self-motivated and goal-oriented accounting graduate. I have got the extensive experience of six years in the field of service management and have the specific skills you are looking for. I am fast learner who adapts quickly to change and will hit the ground running. I am dedicated and enthusiastic about meeting goals and provide quality results with minimal oversight.

My role as a Teller at Chai Sacco Society Ltd, I am certain I would make a valuable addition to your organization. With more than three years’ experience as a Teller, I am adept in money management,
customer service and upsells. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate interpersonal and communication skills, I excel at:

• Cash reconcilliation and preparation of daily reports.
• Building relationships with branch customers and increasing sales.
• Overseeing and mentoring junior tellers and new employees.
• Preparing closing reports on daily, weekly, monthly, and quarterly basis.

I've earned a bachelor's degree in commerce. I pursued working as a bank teller following a career in retail, where I honed my customer service skills and learned about the importance of proper cash handling. Once I began my current position at National Bank, I discovered a passion for problem-solving and helping customers learn about their financial options.