NICHOLAS OKUMU

I have experience in book keeping, cashbook snd cash analysis, bank reconciliation, revenue control,and data analysis.

I have adverse knowledge in good communication skills, interpersonal skills, customer service 

• Collaborate with sales team to manage leads and maintain customer relationships
• Conduct market research to identify new opportunities and stay up-to-date on industry trends
• Analyze sales data to measure campaign effectiveness and adjust strategies accordingly
• Utilize Salesforce to track customer interactions and manage leads
• Provided technical support to employees and customers via phone, email, and in-person
• Troubleshot hardware and software issues for laptops, desktops, and mobile devices
• Coordinated with internal IT teams to resolve complex technical issues
• Maintained and updated company knowledge base and documentation

Am a bachelor holder in bachelor if commerce accounting option.