BRIAN KARIUKI

A results-driven individual with a proven strategic risk assessment and operational delivery track record. I am eager to leverage my business development and relationship management skills to drive revenue and customer satisfaction.

WORK EXPERIENCE

1. Business Development and Relationship Manager

*Quest Holdings Limited, Nairobi, Kenya - August 2021 to February 2023

- Recruitment of firms for receivables management with over 2.1 Billion of debt onboarded for collection

- Drove successful management of a portfolio valued at KES 23 billion, surpassing revenue targets for key clients

- Played a lead role in the rebranding of the Quest Holdings website.

- Worked closely with tier 1 banks and saccos,they include Stanbic Bank, Equity Bank (eazzy portfolio), Family Bank (Pesa pap ), KCB (retail and Mk), Kingdom Bank, Bank of Africa, Prime Bank, Kenya Post savings bank, Kimisitu Sacco, Mhasibu Sacco, Harambee Sacco and  Ukulima Sacco.

- Also worked on government institutions such as  Higher Education Loans Board (HELB)  and Kenya Nutritionist and Dieticians Institute (KNDI).

- Worked closely with the Finance department to achieve desired revenue.

- Managed Quest Holdings Social Media platforms i.e. X (Twitter), Facebook 

- Support client contact on strategic account and performance.

-Working on developing new products to our clients to help open up their cash flow.

2. Senior Credit Advisor

*Quest Holdings Limited, Nairobi, Kenya - August 2021 to January  2023

- Advised on loans and debt management tools, ensuring compliance with financial policies and regulations.

- Successfully met and exceeded targets for key clients, including ABSA bank and HELB waivers.

- Managed a portfolio of KES 2.3 billion of over 800 customer relationships, gathering financial data and implementing payment plans.

- Monitored loan repayment progress and communicated hindrances to clients.

- Assessed clients' financial status and provided tailored advice.

- Ensured loan applications aligned with company policies and legal requirements.

3. Sales Executive and Customer Care

*Smart Data Analytical Ltd (ICT Consultants Kenya), Nairobi, Kenya - September 2019 to February 2020*

- Executed social media marketing to promote company services.

- Built and maintained client relationships, resulting in successful bulk SMS sales to Utalii College, Utalii Hotel, and entrepreneurs.

- Conducted prospecting and research for potential clients, leading to recruitment of new clients.

- Demonstrated company services and their benefits to clients.

4. Enumerator

*Kenya National Bureau of Statistics, Kenya - July 2019 to September 2019*

- Successfully completed the enumeration of Gichugu Constituency, Kirinyaga County, within record time.

- Identified enumeration boundaries and ensured availability of necessary equipment/materials.

- Administered surveys and recorded responses accurately.

WORK EXPERIENCE

1. Business Development and Relationship Manager

*Quest Holdings Limited, Nairobi, Kenya - August 2021 to February 2023

- Recruitment of firms for receivables management with over 2.1 Billion of debt onboarded for collection

- Drove successful management of a portfolio valued at KES 23 billion, surpassing revenue targets for key clients

- Played a lead role in the rebranding of the Quest Holdings website.

- Worked closely with tier 1 banks and saccos,they include Stanbic Bank, Equity Bank (eazzy portfolio), Family Bank (Pesa pap ), KCB (retail and Mk), Kingdom Bank, Bank of Africa, Prime Bank, Kenya Post savings bank, Kimisitu Sacco, Mhasibu Sacco, Harambee Sacco and  Ukulima Sacco.

- Also worked on government institutions such as  Higher Education Loans Board (HELB)  and Kenya Nutritionist and Dieticians Institute (KNDI).

- Worked closely with the Finance department to achieve desired revenue.

- Managed Quest Holdings Social Media platforms i.e. X (Twitter), Facebook 

- Support client contact on strategic account and performance.

-Working on developing new products to our clients to help open up their cash flow.

2. Senior Credit Advisor

*Quest Holdings Limited, Nairobi, Kenya - August 2021 to January  2023

- Advised on loans and debt management tools, ensuring compliance with financial policies and regulations.

- Successfully met and exceeded targets for key clients, including ABSA bank and HELB waivers.

- Managed a portfolio of KES 2.3 billion of over 800 customer relationships, gathering financial data and implementing payment plans.

- Monitored loan repayment progress and communicated hindrances to clients.

- Assessed clients' financial status and provided tailored advice.

- Ensured loan applications aligned with company policies and legal requirements.

3. Sales Executive and Customer Care

*Smart Data Analytical Ltd (ICT Consultants Kenya), Nairobi, Kenya - September 2019 to February 2020*

- Executed social media marketing to promote company services.

- Built and maintained client relationships, resulting in successful bulk SMS sales to Utalii College, Utalii Hotel, and entrepreneurs.

- Conducted prospecting and research for potential clients, leading to recruitment of new clients.

- Demonstrated company services and their benefits to clients.

4. Enumerator

*Kenya National Bureau of Statistics, Kenya - July 2019 to September 2019*

- Successfully completed the enumeration of Gichugu Constituency, Kirinyaga County, within record time.

- Identified enumeration boundaries and ensured availability of necessary equipment/materials.

- Administered surveys and recorded responses accurately.