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BILLY MAINA

BILLY MAINA

IT Technician

Services provided: Cloud computing , Computer Repair

Technology / Internet

Thika, Nairobi Area
KSh1,000 / hour
Approximate rate

Social

About BILLY MAINA:

I am a reliable individual with a passion and drive for results. I go an extra mile to get the task

done. I am approachable, diligent and patient. I have interacted and collaborated with different

individuals over time. These experiences have helped build my interpersonal and people skills. I

desire to share these experiences in a competitive and dynamic environment to deliver quality results

and grow my career.

Experience

  • Oversaw the installation and configuration of computer equipment and upgrading hardware and software infrastructure.
  • Utilization various hardware and software for system maintenance. 
  • Installation of Microsoft Office Application Program
  • Established effective client relationship when providing user support for IT and telephony networks. 
  • Monitored the IT desk and evaluated incoming calls and queues.
  • Evaluated service delivery and produced various reports to achieve improved efficiency. 
  • Utilize office appliances such as photocopier, printers, and computers 
  •  Took minutes of meetings and dictations. 
  •  Assisted in office management and administrative support. 
  • Monitored stocks of office supplies (paper clips, stationery etc.) and reported whenever there were shortages. 

Education

Bachelor of Science in Statistics and Information Technology

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