Denice Iguja

Dedicated Customer Service Representative with two years of experience in delivering exceptional service and support in fast-paced environments. Proficient in utilizing effective communication and problem-solving skills to address customer inquiries, resolve concerns, and ensure a positive customer experience. Experienced in leveraging CRM systems to efficiently manage customer data and enhance service delivery. Adept at fostering strong relationships with clients through active listening and empathy, ultimately driving customer satisfaction and loyalty. Eager to contribute my expertise and passion for customer service to deliver outstanding results in a dynamic team setting.

My education in caregiving has equipped me with the essential knowledge and skills to excel in a customer service-oriented caregiving career. Through specialized coursework and practical training, I have gained a deep understanding of providing personalized care and support to individuals in healthcare and social service settings. This education has honed my abilities in empathetic communication, needs assessment, health monitoring, and delivering emotional support. I am well-prepared to maintain professionalism while fostering positive relationships, respecting privacy, and ensuring the overall well-being and satisfaction of those under my care.