Anne Ombeva

A purpose-driven and dedicated Customer Experience Consultant with over 8 years of exceptional customer relations who values timely, professional, effective, and efficient service to all customers with an aim of maintaining professional relationships to increase profitability and drive business results. I am passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. 

I am  a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. My vast experience in all customer channels have enabled me to deeply understand their needs and I get a great deal of satisfaction out of helping solve those complaints.

 

I hold a bachelor degree of Commerce  with a Major in Procurement and a minor in Sales and Marketing attaining a 2nd Class Upper Division from the University of Nairobi.