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Annastacia Malonza

Annastacia Malonza

IT Assistant/Administrator/Customer support

Administrative

Nairobi, Nairobi Area

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Services offered

I am a dedicated and detail-oriented IT Assistant and Office Administrator with a strong track record of supporting both the technical and administrative operations of an organization. With a passion for problem-solving and efficiency, I bring a unique combination of tech-savvy skills and organizational expertise to ensure seamless daily business functions.

In my role as an IT assistant, I provide frontline technical support, maintain hardware and software systems, troubleshoot IT-related issues, and assist with network maintenance and data backups. I have hands-on experience with operating systems, office productivity tools, printers, and communication platforms, ensuring that both staff and systems remain productive and secure.

As an office administrator, I oversee essential day-to-day administrative tasks, including scheduling, documentation, record-keeping, supplies management, and internal communications. I excel at creating organized workflows, managing time effectively, and supporting teams to keep operations smooth and professional.

I thrive in fast-paced environments where multitasking and clear communication are key. My goal is always to enhance productivity, reduce downtime, and contribute to a positive and efficient work culture.

Approximate rate: KSh 500 per hour

Experience

Resourceful and tech-savvy IT Assistant and Office Administrator with hands-on experience supporting daily business operations and providing technical support. Skilled in troubleshooting hardware/software issues, managing office systems, coordinating administrative tasks, and ensuring smooth workflow across departments. Known for strong organizational skills, attention to detail, and a proactive approach to problem-solving in fast-paced office environments.

Education

Holds a Bachelor's Degree in Information Technology, providing a strong foundation in computer systems, networking, programming, and IT support. Equipped with both theoretical knowledge and practical skills essential for solving real-world technological and administrative challenges in modern workplaces.

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