alfred juma

I am self-motivated, goal focused and attentive to details individual, who is responsible and undertakes every task with integrity. I pride myself in having a reputable work experience in production, sales and warehouse environments. I am a good and effective communicator at all levels and also, I do possess excellent leadership skills, with ability to motivate others perform to their best. 

1ST AUGUST 2017 – TO FEB 2025: SINTEL SECURITY PRINT SOLUTIONS LIMITED 

Job Title: Packing and Dispatch Supervisor 

Reporting to the Production Manager 

Position Summary 

• Responsible for planning and supervising of all packing department, production operations and ensuring timely deliveries of quality goods to the clients in right quantities in accordance to the company policies and process procedures. 

Position Responsibilities 

PACKING SECTION 

• Daily, weekly and monthly production planning in line with the delivery schedules. 
• Supervising of all packing processes and maintaining all logs 
• Calculating of all packing materials to be used and do timely requisition for the same to avoid any down time. 
• Coordinate training of packing employees and undertake employee’s performance reviews. 
• Writing and submitting of departments quarterly reports and daily production reports. 
• Writing and submitting of departments quarterly reports and daily production reports. 
• Time and resource management 
• Ensuring that all company policies and packing procedures are adhered to so that quality is not compromised. 
• Maintaining a clean and safe work environment. 

DISPATCH SECTION 

• Ensures safety, SOPs and Company policies across all warehouse and dispatch activities are adhered to.
• Preparing and submitting of monthly delivery reports 
• Timely resolving of any customer complaints
• Outbound Operations Management
• Order Waving & Picking
• Staging & Dispatch Preparation
• Loading & Dispatch Execution
• Team Supervision & Development
• Performance & Process Optimization
• Health, Safety & Compliance

FEB – NOV 2015: K-REP BANK (SIDIAN BANK) 

Job Title:  As a Customer Relationship Executive 

Reporting to the Branch Manager 

Position Summary 

• Responsible for selling products and services using solid arguments to prospective customers, performing cost benefits, analyses of existing and potential customers and maintaining positive relationships to ensure future sales. 

Responsibilities 

• Interpersonal skills to effectively communicate with and manage customers’ demand 
• Ability to group technical knowledge on multiple products 
• Building strong relationship with new customers and strengthening this with the existing ones 
• Identifying new business opportunities
• Good network skills 
• Providing support, information and guidance to customers
• Learning and having the good knowledge of the products 
• Maintaining a high level of customer service to new & existing ones 
• Target oriented 

2009-2013: WORKED WITH DHL (BRITISH AMERICAN TOBACCO (K) LTD 

Job Title: Warehouse Supervisor 

Reporting to the Warehouse Manager 

Position summary 

• Responsible for maintaining and overseeing inventory and supplies by receiving, storing and delivering items as well as securing the warehouse and supervising of the staff.

Position responsibilities 

• Warehouse Operations and Inventory Management
• Process Improvement and Efficiency
• Dispatch and Delivery Management
• Safety and Compliance
• Team Management
• Reporting and Documentation
• Quality Control and Compliance
• Performance Analysis
• Optimizing employee work flow
• Generating of reports
• Tracking of expenses related to fuel, storage and truck maintenance
• Communicate and collaborate with other team members

2016-2018: Kenya Institute of Management 

                     Diploma in Business Management 

OTHER TRAININGS

• ISO 27001- Information security Management Systems (ISMS)
• ISO 9001- Quality Management Systems 
• ISO 14001-Environemntal Management System
• SAP
• Kaizen
• The 5s Systems 
• Good manufacturing Practices (GMPs)