Best professionals offering customer experience management services in Thika

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Yvonne Muthoni Mwangi
KSh 20 per hour

Yvonne Muthoni Mwangi

Digital Marketing, Customer Management

Marketing / Advertising / Public Relations

Hello, I am Yvonne Mwangi, a dedicated Marketing Professional with over 4 years and 7 months of experience in marketing, consumer marketing, digital m ...

Thika, Nairobi Area
Customer experience management + 4
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Customer experience management
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Customer experience management in Thika

Customer Experience Management

Description

In Thika, Nairobi Area, customer experience management is a crucial aspect of any business. It involves understanding and meeting the needs of customers to build loyalty and drive growth.

Professional Requirements

To perform customer experience management effectively, professionals should have a strong understanding of customer behavior, market trends, and business operations.

Accreditations and Certifications

Recommended accreditations and certifications for customer experience management professionals include the Certified Customer Experience Professional (CCEP) and the Customer Experience Certification (CEC).

Choosing a Provider

When choosing a customer experience management provider, consider their experience, expertise, and ability to understand your business needs.

Questions to Ask

  • What experience do you have in customer experience management?
  • How do you stay up-to-date with the latest market trends and customer behavior?
  • Can you provide case studies or references from previous clients?

References

For more information on customer experience management, refer to the following resources:

  • Customer Experience Professionals Association (CXPA)
  • International Customer Service Institute (ICSI)

Average Prices

The average daily fee for a customer experience management freelancer in Thika, Nairobi Area is between 10,000 KES and 50,000 KES. Prices vary depending on the city, with Nairobi typically being more expensive than Thika. For example, in Nairobi, the average daily fee is around 20,000 KES, while in Mombasa, it is around 15,000 KES.

Requesting a Quote

To request a quote for customer experience management services, simply provide your business details and requirements to the provider. They will then provide you with a customized quote based on your needs.

Fees for Customer Experience Management freelancers

The average daily fee for the experienced freelancers is 15,000 KES.

The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a customer experience management in Nairobi is 20,000 KES, while in Mombasa is 15,000 KES or in Thika is 10,000 KES.

customer experience management jobs near Thika

  • Customer Experience Intern

    1 month ago

    Eagle Lights Nairobi

    +The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in, phone, WhatsApp, and online customers. · Strong communication and customer service skills (in-person, phone, WhatsApp) · Ability to record custom ...

  • Senior Customer Care Operations Manager

    2 weeks ago

    M-KOPA Nairobi

    We are looking for a Senior Customer Care Operations Manager to provide comprehensive operational leadership for M-KOPA Kenya's Customer Care function. · 95%overallCustomerCareperformance · ...

  • Customs Manager – Tax

    1 week ago

    KPMG East Africa Nairobi

    We have a notable Africa Footprint serving clients across the continent. · The Nairobi office serves as the regional coordinating office providing the required networking to facilitate delivery of services on a timely basis to meet and exceed our clients' expectations. · ...