Best professionals offering customer care server services in Thika

Customer Care Service

Description

The customer care service is a professional service that involves providing assistance and support to customers through various communication channels such as phone, email, and chat.

Professional Requirements

To provide high-quality customer care services, professionals must have excellent communication and interpersonal skills, be patient and empathetic, and have a strong understanding of the products or services they are supporting.

Accreditation and Certification

Industry professionals can obtain various certifications such as customer service certifications or call center certifications to demonstrate their expertise and commitment to the field.

Tips for Choosing the Best Service Provider

When choosing a customer care service provider, clients should look for a company with a proven track record of delivering high-quality services, a team of experienced and trained professionals, and a commitment to customer satisfaction.

Questions to Ask Before Hiring

• What is your experience in providing customer care services?
• What is your approach to resolving customer complaints?
• How do you ensure that customer data is kept confidential?
• What is your response time to customer inquiries?

Useful References

Customer care is a critical aspect of any business, and there are various resources available to help professionals improve their skills and knowledge in this area.

Average Prices

The cost of customer care services can vary depending on the location, the type of services provided, and the level of expertise required. In Thika, Nairobi Area, the average hourly rate for a customer care professional is 200.00 KES, while in other areas of the country, the rate can range from 150.00 KES to 300.00 KES per hour.

How to Request a Quote

To request a quote for customer care services, clients can simply describe their needs and requirements, and provide their contact information. A professional will then get in touch to discuss the details and provide a customized quote.

Fees for Customer Care freelancers

The average daily fee for the experienced freelancers is 500.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a customer care in Nairobi is 600.00 KES, while in Mombasa is 450.00 KES or in Kisumu is 550.00 KES.