Best professionals offering ict helpdesk support services in Nakuru
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joseph MOGERE
ICT HELPDESK SUPPORT/TECHNICIAN
Technology / Internet
High-achieving IT professional.
Ict Helpdesk Support
Ict helpdesk support is a service that provides technical assistance and support to individuals and businesses in resolving their computer-related issues. The service is offered by experienced professionals who have in-depth knowledge of computer systems and networks.
Professional Requirements
To perform this service, professionals must have a strong understanding of computer systems, networks, and software applications. They must also possess excellent communication and problem-solving skills to effectively communicate with clients and resolve their technical issues.
Recommended Accreditations and Certifications
Recommended accreditations and certifications for ict helpdesk support professionals include CompTIA A+, Cisco CCNA, and Microsoft Certified Professional. These certifications demonstrate a professional's expertise and commitment to providing high-quality technical support.
Tips for Choosing the Best Service Provider
When choosing an ict helpdesk support service provider, clients should look for professionals who have experience in resolving complex technical issues. They should also check for certifications and accreditations to ensure that they are hiring a qualified professional. Additionally, clients should read reviews and ask for references to gauge the provider's reputation and reliability.
Questions to Ask Professionals
- What experience do you have in resolving technical issues?
- What certifications and accreditations do you hold?
- How do you communicate with clients to ensure effective issue resolution?
- What is your approach to resolving complex technical issues?
Useful References
For more information on ict helpdesk support, clients can refer to the following resources:
- CompTIA A+ Certification
- Cisco CCNA Certification
- Microsoft Certified Professional
Average Prices for the Service
The average price for ict helpdesk support in Nakuru, Kenya is between 500 and 1000 KES per hour. Prices may vary depending on the complexity of the issue and the experience of the professional.
How the Quote Request Process Works
To request a quote for ict helpdesk support, clients can submit a request through a platform like Cronoshare. The platform will then connect the client with qualified professionals who will provide a quote for the service. Clients can then review the quotes and choose the best provider for their needs.
Fees for Ict Helpdesk Support Freelancers
The average daily fee for experienced ict helpdesk support freelancers is 1,500 KES.
The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a ict helpdesk support freelancer in Nairobi is 2,000 KES while in Mombasa is 1,800 KES or in Kisumu is 1,200 KES.
ict helpdesk support jobs near Nakuru
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· Assist in overseeing the daily operations of customer service teams while ensuring consistent delivery of exceptional customer support. · ...
Nakuru1 month ago
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To assist in overseeing the daily operations of customer service teams while ensuring consistent delivery of exceptional customer support.Collaborate with the Customer Service Team to achieve defined Business Objectives. · Achieve business goals defined in retention KPI's: paying ...
Nakuru1 month ago