Best professionals offering user support technician services in Nairobi

Service Description

The user support technician service is a valuable resource for individuals and businesses seeking assistance with technical issues and inquiries.

Professional Requirements

To perform this service effectively, professionals should possess excellent communication and problem-solving skills, as well as in-depth knowledge of computer systems, software, and hardware.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include CompTIA A+, Cisco CCNA, and Microsoft MCSA.

Choosing the Best Service Provider

When selecting a user support technician, consider their experience, certifications, and client reviews.

Questions to Ask Before Hiring

• What is your experience with user support services?
• What certifications do you hold?
• Can you provide client references?

Useful References

For more information on user support services, consult the following resources:

• ITIL Foundation Handbook
• CompTIA A+ Study Guide

Prices for User Support Services

Prices for user support services vary depending on the location and provider. Here are some average prices for the Nairobi area:

• Minimum salary per hour: 150.00
• Maximum salary per hour: 300.00

Requesting a Quote

When requesting a quote for user support services, provide detailed information about your needs and requirements. This will enable the provider to offer a more accurate and competitive quote.

Fees for User Support Freelancers

The average daily fee for the experienced freelancers is 500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a User Support in Nairobi is 600 KES while in Mombasa is 550 KES or in Kitale is 450 KES.