Best professionals offering user support technician services in Nairobi

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Mcdonald Sagala
USD$ 32 per hour

Mcdonald Sagala

Am an Electonics Technician

Technology / Internet

My Mames are McDonald Mise Sagala. · I hold a Diploma in computer Electonics. · Am also a fast learner that is ready to learn and explore new changes ...

Nairobi, Nairobi Area
User support technician + 3
Services
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User support technician
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User support technician in Nairobi

Service Description

The user support technician service is a valuable resource for individuals and businesses seeking assistance with technical issues and inquiries.

Professional Requirements

To perform this service effectively, professionals should possess excellent communication and problem-solving skills, as well as in-depth knowledge of computer systems, software, and hardware.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include CompTIA A+, Cisco CCNA, and Microsoft MCSA.

Choosing the Best Service Provider

When selecting a user support technician, consider their experience, certifications, and client reviews.

Questions to Ask Before Hiring

  • What is your experience with user support services?
  • What certifications do you hold?
  • Can you provide client references?

Useful References

For more information on user support services, consult the following resources:

  • ITIL Foundation Handbook
  • CompTIA A+ Study Guide

Prices for User Support Services

Prices for user support services vary depending on the location and provider. Here are some average prices for the Nairobi area:

  • Minimum salary per hour: 150.00
  • Maximum salary per hour: 300.00

Requesting a Quote

When requesting a quote for user support services, provide detailed information about your needs and requirements. This will enable the provider to offer a more accurate and competitive quote.

Fees for User Support Freelancers

The average daily fee for the experienced freelancers is 500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a User Support in Nairobi is 600 KES while in Mombasa is 550 KES or in Kitale is 450 KES.


user support technician jobs near Nairobi

  • Work in company

    IT User Support Officer

    HFM

    As an IT Support Specialist at HFM you will provide Level 1 and Level 2 technical support to end-users ensuring the reliability and smooth operation of desktop environments telephony network services and peripheral systems. · ...

    Nairobi

    3 weeks ago

  • At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." · ...

    Nairobi, Nairobi County

    1 month ago

  • Work in company

    Software Developer Attaché

    Britam

    Work within Betalab under the Partnership and Digital department to identify requirements, · design and develop solutions (database design, workflows, user/data interfaces, · integrations) and offer technical support for Betalab solutions. · ...

    Nairobi, Nairobi County

    1 month ago