Best professionals offering remote user support services in Nairobi
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Brett Gilbert
ICT Officer
Technology / Internet
I am a Business and IT enthusiast with a passion of staying a head of the curve when it comes to Technology. With a diverse range of skills in: Policy ...
Remote User Support
Description
The Remote User Support service is a crucial service that allows clients to receive assistance from experienced professionals in a remote setting.
This service is ideal for individuals or businesses that require technical support, troubleshooting, or maintenance services for their computer systems, software, or other digital platforms.
Professional Requirements
To perform this service, professionals must have a strong understanding of computer systems, software applications, and digital platforms.
They must also possess excellent communication and problem-solving skills to effectively communicate with clients and resolve technical issues.
Recommended Accreditations and Certifications
Industry professionals specializing in Remote User Support should consider obtaining certifications such as CompTIA A+ or Cisco CCNA to demonstrate their expertise and commitment to the field.
Tips for Choosing the Best Service Provider
When selecting a Remote User Support service provider, clients should look for professionals with a strong track record of customer satisfaction, excellent communication skills, and a deep understanding of the latest technologies.
Questions to Ask Professionals
- What is your experience with Remote User Support services?
- What is your approach to troubleshooting and resolving technical issues?
- What are your rates and payment terms?
- Do you offer any guarantees or satisfaction guarantees?
Useful References
For more information on Remote User Support services, clients can refer to resources such as the International Association of IT Asset Managers or the CompTIA website.
Average Prices
The average hourly rate for Remote User Support services in Nairobi, Kenya is between 1000 KES and 2000 KES.
The rates vary depending on the complexity of the task, the level of expertise required, and the provider's experience.
Requesting a Quote
To request a quote for Remote User Support services, clients can submit a request through a platform that connects clients with professionals.
The platform will facilitate communication between the client and the professional, and the client can review and compare quotes from multiple providers before making a decision.
Fees for Remote User Support freelancers
The average daily fee for the experienced freelancers is 1,500 KES.
The fee varies depending on the city in which the are located. For instance, the average daily for a Remote User Support in Nairobi is 1,200 KES while in Mombasa is 1,000 KES or in Kisumu is 1,800 KES.
remote user support jobs near Nairobi
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it user support
1 week ago
Sai Office Supplies (KE) Nairobi CountyThis is a full-time on-site role for an IT User Support position at Sai Office Supplies (KE) located in Nairobi County. The IT User Support will be responsible to provide on-site IT support to clients or company locations. · ...
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IT User Support Officer
1 week ago
HFM Nairobi, Nairobi CountyThis role provides Level 1 and Level 2 technical support to end-users ensuring the reliability and smooth operation of desktop environments telephony network services and peripheral systems. · ...
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IT Officer
10 hours ago
Volt Management Services Limited NairobiThe IT officer will provide hardware and software support to the Group. They will maintain computer networks of all types, providing technical support and ensuring the whole Database & Systems runs smoothly. · Manage the Groups IT infrastructure including its IT Systems. · Mainta ...