Best professionals offering remote support services in Nairobi

Service Description

Overview

Remote support is a service that offers technical assistance and troubleshooting to clients remotely.

Professional Requirements

To perform this service, professionals must have a strong understanding of computer systems, networking, and software applications. They must also be proficient in communication and problem-solving skills.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in areas such as CompTIA A+, Cisco CCNA, or Microsoft MCSA.

Choosing the Best Service Provider

When selecting a remote support service provider, clients should look for professionals with experience in their specific industry or technology. They should also check for reviews and ratings from previous clients.

Questions to Ask Professionals

• What is your experience with remote support services?
• What technologies do you specialize in?
• What is your process for troubleshooting and resolving technical issues?
• Do you offer any guarantees or warranties on your services?
• What is your policy on data security and confidentiality?

Useful References

Remote support services can be beneficial for businesses and individuals alike. Research has shown that remote support can increase customer satisfaction and reduce downtime.

Prices for Remote Support Services

The prices for remote support services vary depending on the location and the service provider. In Nairobi, Kenya, the average hourly rate for a remote support specialist is between 50.00 and 150.00 KES.

Requesting a Quote

When requesting a quote for remote support services, clients should provide detailed information about their technical requirements and needs. This will help the service provider to provide an accurate quote and ensure that they can meet the client's needs.

Fees for Remote Support freelancers

The average daily fee for the experienced freelancers is 200.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Remote Support in Nairobi is 250.00 KES while in Mombasa is 220.00 KES or in Kisumu is 180.00 KES.