Best professionals offering customer support engineer services in Nairobi

Customer Support Engineer

Description

A Customer Support Engineer is a technical professional responsible for providing technical assistance and support to customers.

Requirements

To perform this service, one needs to have strong technical skills, excellent communication skills, and the ability to work in a fast-paced environment.

Accreditations and Certifications

Recommended accreditations and certifications include CompTIA A+, Cisco CCNA, and ITIL Foundation.

Choosing the Best Service Provider

When choosing a Customer Support Engineer, consider their technical skills, experience, and certifications.

Questions to Ask a Professional

• What experience do you have in technical support?
• What certifications do you hold?
• How do you handle complex technical issues?

References

For more information, refer to the International Customer Support Institute and the Customer Support Association.

Average Prices

The average hourly fee for a Customer Support Engineer in Nairobi, Kenya is between 250 and 500 KES.

Requesting a Quote

To request a quote for this service, simply post a job description and budget on a platform, and wait for professionals to bid on your project.

Fees for Customer Support Engineer freelancers

The average daily fee for the experienced freelancers is 500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Engineer in Nairobi is 500 KES while in Mombasa is 450 KES or in Kitale is 400 KES.