Best professionals offering customer support agent services in Nairobi

About Customer Support Agents

Professional Requirements

A customer support agent is a professional who provides assistance and support to customers in resolving their queries and issues related to a product or service.

Recommended Accreditations and Certifications

Industry professionals in customer support are often certified in customer service, communication, and conflict resolution.

Choosing the Best Service Provider

When choosing a customer support provider, clients should look for professionals with excellent communication skills, a positive attitude, and a proven track record of resolving customer issues efficiently.

Questions to Ask Professionals

• What experience do you have in customer support?
• How would you handle a difficult customer?
• Can you provide examples of successful customer support projects you have worked on?

Useful References

For more information on customer support, clients can refer to industry publications and online resources.

Average Prices for Customer Support Agents in Nairobi, Kenya

The average hourly fee for a customer support agent in Nairobi, Kenya is between 200 and 500 KES. The fee may vary depending on the agent's experience and the specific requirements of the project.

How to Request a Quote

Requesting a quote for a customer support project is a straightforward process. Clients can browse the profiles of available professionals, view their portfolios and experience, and then send a request for a quote. The professional will then provide a detailed quote outlining the scope of work, timeline, and fee for the project.

Fees for Customer Support Agent freelancers

The average daily fee for the experienced freelancers is 500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Agent in Nairobi is 500 KES while in Mombasa is 450 KES or in Kisumu is 400 KES.