Best professionals offering customer relation management services in Nairobi

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Jossie kamunyu
USD$ 20 per hour

Jossie kamunyu

E-commerce, customer service, virtual assistant,

Marketing / Advertising / Public Relations

I am a dedicated result driven individual, with a strong focus on driving success in the dynamic and rapidly evolving remote commerce industry. With 1 ...

Nairobi, Nairobi Area
Customer relation management + 4
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Customer relation management
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Customer relation management in Nairobi

Customer Relation Management in Nairobi, Nairobi Area

Description

Customer Relation Management (CRM) is a service that helps businesses manage their relationships with customers. It involves understanding customer needs, preferences, and behaviors to provide personalized experiences and improve customer satisfaction.

Professional Requirements

To perform CRM services, professionals need to have excellent communication and interpersonal skills, as well as a deep understanding of customer behavior and market trends.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in CRM software, data analysis, and marketing to stay up-to-date with industry developments.

Tips for Choosing the Best Service Provider

When choosing a CRM service provider, clients should look for professionals with experience in the industry, a strong understanding of customer needs, and a proven track record of delivering results.

Questions to Ask Professionals

  • What experience do you have in CRM services?
  • How do you stay up-to-date with industry developments?
  • Can you provide examples of successful CRM projects you have managed?

Useful References

For more information on CRM services, clients can refer to industry publications, such as the International Journal of CRM.

Average Prices

The average daily fee for CRM services in Nairobi, Nairobi Area is $100-$200. Prices may vary depending on the city, with Nairobi being one of the most expensive cities in the country.

Requesting a Quote

To request a quote for CRM services, clients can submit a request through a platform, providing details about their project requirements and budget. The platform will then connect them with qualified professionals who can provide a quote and discuss their services in more detail.

Fees for Customer Relation Management freelancers

The average daily fee for the experienced freelancers is $100-$200.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Relation Management in Nairobi is $150 while in Mombasa is $120 or in Kisumu is $180.

customer relation management jobs near Nairobi

  • Customer Service Team Manager

    1 month ago

    Sun King Nairobi

    The Customer Service Team Manager will manage, coach and motivate customer service executives as they engage with our clean cooking customers through the different voice and non voice platforms within the business. · Responsibilities · Regularly monitor performance metrics result ...

  • Customer Value Management

    1 month ago

    I&M Bank Limited Nairobi

    CVM (Customer Value Management) and Engagement Lead es un rol estratégico responsable de desarrollar y implementar programas y iniciativas robustas para gestionar el ciclo de vida del cliente y maximizar su valor. El candidato debe tener una alta conciencia comercial, habilidades ...

  • Marketing Supervisor

    1 month ago

    KEDA(KENYA) CERAMICS CO., LTD Nairobi County

    KEDA Kenya Ceramics is seeking a · Marketing Supervisor · to oversee our App user loyalty program and strengthen customer engagement through digital systems. · ...