Best professionals offering chat moderation services in Nairobi

Get free quotes from professionals.

Felix Angwenyi
KSh 500 per hour

Felix Angwenyi

Freelancer

Customer Service / Support

Keen to details, self driven and ambitious

Nairobi, Nairobi Area
Chat moderation + 5
Danson Mburu
KSh 1,200 per hour

Danson Mburu

academic writing, transcription, chat moderation.

Education / Training

I'm a well knowledge in academic writing, transcription and chat moderation.

Juja
Chat moderation + 2
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Chat moderation in Nairobi

Chat Moderation Service in Nairobi, Nairobi Area

Professional Requirements

To perform chat moderation services, professionals must possess excellent communication and conflict resolution skills. They should be able to handle sensitive topics and maintain a neutral stance while ensuring a positive user experience.

Recommended Accreditations and Certifications

Industry professionals in chat moderation should consider obtaining certifications in conflict resolution, customer service, or a related field. This demonstrates their commitment to providing high-quality services and staying up-to-date with industry standards.

Tips for Choosing the Best Service Provider

When selecting a chat moderation service provider, consider their experience in the industry, their understanding of your specific needs, and their ability to adapt to your brand's tone and voice. Ensure they have a clear understanding of your target audience and can effectively engage with them.

Questions to Ask Professionals Before Hiring

  • What experience do you have in chat moderation?
  • How do you stay up-to-date with industry developments and best practices?
  • Can you provide examples of successful chat moderation campaigns you've managed?
  • How do you handle sensitive topics or conflicts that may arise during chat moderation?

Useful References

For more information on chat moderation services, consider consulting industry reports, academic journals, or online forums dedicated to customer service and moderation.

Average Prices for Chat Moderation Services in Nairobi, Nairobi Area

The average hourly fee for chat moderation services in Nairobi, Nairobi Area ranges from 100 to 200 KES.

Requesting a Quote

To request a quote for chat moderation services, simply provide your requirements and specifications to the service provider. They will then provide you with a customized quote based on your needs and budget.

Fees for Chat Moderation freelancers

The average daily fee for the experienced freelancers is 500 KES.

The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a chat moderation in Nairobi is 600 KES while in Mombasa is 450 KES or in Kitale is 350 KES.


chat moderation jobs near Nairobi

  • Call Center Solutions Africa(CCSA) Nairobi County

    Job summary: Customer Service Executive – Danish Speaking · Nairobi County · CCSA Africa is a fast-growing customer experience and sales outsourcing company supporting clients across Europe, · the UK, and global markets.We are expanding our Nordic-language support capability and ...

  • Penda Health Nairobi

    Penda Health is an award-winning innovative healthcare company dedicated to delivering high-quality compassionate trustworthy care to every patient we serve. · The Community Brand Ambassador promotes the Penda Health brand within the community builds strong relationships with pot ...

  • noc team leader

    2 weeks ago

    Solvo Global Nairobi

    Job summary · The Pioneer NOC Supervisor manages end-to-end NOC service delivery for an assigned team/shift at an offshore site. Responsible for meeting team-specific SLAs across various channels (alerts, tickets, calls, chats, emails), ensuring technical accuracy, · aquality doc ...